Low-Income Assistance Programs

There are several programs available to help Puget Sound Energy's low-income customers pay their energy bills.

These programs are administered by energy assistance agencies and eligibility for some is based on monthly income.

LIHEAP Program

The federal Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance to eligible low-income households to help pay their winter heating bills.

The PSE HELP Program
(Home Energy Lifeline Program)

Our HELP program provides qualified customers with additional bill-payment assistance beyond that offered by the federal LIHEAP program. For more information download the PSE HELP brochure.

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The Salvation Army Warm Home Fund

Qualified low-income families who require emergency utility-bill assistance during the winter may receive help from the Warm Home Fund, which we offer in partnership with The Salvation Army. The fund is composed of voluntary contributions from PSE customers, employees and PSE. Contact your local Salvation Army unit for more information.

Weatherization Assistance for Income-eligible Customers

Owners and renters living in single-family homes, mobile homes and apartments with electricity or natural gas provided by PSE may be eligible for free weatherization assistance. Services may include insulation upgrades, air leak sealing, duct repairs, refrigerator replacement, and low-flow showerhead and energy-efficient light bulb installation.

PSE works with community agencies by county to administer the energy efficiency improvements. Participating community agencies serving PSE customers can be found in this brochure.

Weatherization Funding

PSE's energy-conservation program provides free weatherization assistance to qualified low-income households to help reduce energy usage. Funding covers energy efficiency improvements such as insulation, lighting and refrigerator replacements. PSE's low-income weatherization aid is administered by local agencies.