Ways to Pay—The Choice is Yours
Frequently Asked Questions
What’s the difference between AFT (Automatic Funds Transfer) and AutoPay? »
Automatic Funds Transfer (AFT)
Automatic Funds Transfer, also called "AFT", allows you to receive a paper billing statement by mail with automatic monthly payments. Your full amount due is paid each month from your checking account. Your bill will show how much will be taken out of your checking account and when. Set up an AFT payment process by completing and returning this authorization form along with a voided check. Please allow 1-2 billing cycles for the process to activate.
To cancel or make changes to an existing AFT agreement, call 1-888-225-5773.
MyPSE "AutoPay" allows you to receive an electronic bill with automatic monthly payments. The full amount due is paid each month unless it exceeds the payment limit you have set.*
Set up through your MyPSE Account.
*If the billed amount exceeds the limit you set, you will receive an email notification to review the charges. Upon reviewing the bill, you can schedule a payment for it. You will receive confirmation of the payment date and amount for that bill and your regular automatic payments will resume after that.
Why am I being charged a fee to pay my bill? »
PSE bill payment options, including AutoPay through MyPSE Account, Automatic Funds Transfer (AFT), and paying in person or by mail, are free of charge.
Here are the exceptions:
- Your bank's bill payment service: fees could apply as determined by your bank. Paperless statements and bill pay functions vary by institution.
- Pay station: fees could apply for an unauthorized pay station. Payment types accepted vary by location; check our pay station map to confirm.
- Debit/credit card: a convenience charge is collected by a third-party vendor. PSE receives no portion of this fee.
Can I receive a paper bill and still pay my bill online? »
- You can receive a paper bill in the mail while making (paperless) automatic payments through Automatic Funds Transfer (AFT).
- Or you can sign up for paperless billing and still print a paper copy of your online bill when needed.
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