Port Townsend Customer Service Office
In June 2008, PSE opened a new Port Townsend Customer Service Office designed to promote energy efficiency on top of traditional customer service and bill payment capabilities.
Located in the historic downtown Waterman & Katz building, the office was renovated with specific materials and design elements to preserve the historical aspects and Victorian-style décor of the original building, while also incorporating energy efficient upgrades, such as 35 percent pre-consumer recycled carpeting and energy efficient lighting.
Port Townsend Customer Service Office
The more than 1,800 square feet of office space includes a conference room that is available for community meetings and special events, energy efficiency and conservation displays, and a customer computer with plans for a customer kiosk.
The Customer Service Office is managed by Port Townsend native Tim Caldwell (effective June 30), who is also responsible for community partnerships. The office also has a full-time customer service representative and rotating staff that focus on energy efficiency and community relations.
Interior view of Port Townsend Customer Service Office
The office is open to the public Monday through Friday from 9 a.m. to 5 p.m. There is also a drop box for customers to pay their energy bills after hours.
Contact information
181 Quincy Street #101
Port Townsend, WA 98368
360.385.6366
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