2009 PSE Corporate Goals
Enhance customer service — Respond to our customers by listening, leveraging new systems, updating processes, and providing innovative and improved services, products and programs.
Optimize generation and delivery — Secure and maintain reliable resources; build or replace infrastructure in a way that meets our customers’ needs, promotes environmental stewardship and provides a fair return to investors.
Be a good neighbor — Embrace our role as a leader to protect and improve our natural gas and electric service, promote energy efficiency initiatives, encourage corporate giving, and instill community involvement.
Value employees — Safety is key; work safely. Value diversity, teamwork and open communication. Support employees through technology, process improvement, recognition, training and development. Strive to make PSE a great place to work.
Own it — Conduct ourselves and our business in a manner that is ethical, responsible and meets or exceeds any internal or external compliance obligation. Take personal responsibility for meeting customer needs while using company resources and facilities wisely.
Continue to learn and grow — Strive to get better at what we do every day. Continuously examine past practices, challenge our assumptions and apply lessons learned to improve our efforts on behalf of customers and the community.