Skip to main content

March Windstorm Event

We know being without power is difficult, especially with cold temperatures, and we appreciate your patience. Crews are out in full force working around the clock to make repairs to our electric system as weather has improved, and safe access has been established in most areas. We have also brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. East of the town going up to Stevens Pass is still under high avalanche danger according to NWAC. We plan to patrol the area by helicopter as weather permits to help determine an estimated restoration time for the area. Nine crews are actively working on damage previously discovered.
  • In Greenwater, we have identified many areas of damage on the transmission line that serves the area. Crews’ progress has been hampered due to the closure of Hwy 410 and we are working to safely access the known damage for repairs. We do not yet have an estimated restoration time but will have more information once we are able to complete helicopter patrols. We currently have five crews working in Greenwater to repair accessible damage.
  • In King County, we continue to assess the damage from intense snowfall yesterday and expect most customers will have their power restored by March 15th at 8 p.m.
Read more

   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Pay my bill

Credit card

Make a payment

Make a one time payment with your bank account, a credit or debit card, or set up autopay.

Pay now
Set up autopay
Bank account

Make a payment

Set up autopay

Set up autopay

Credit card

Pay as a guest

Make a one time payment without signing in. You will need the account number and ZIP code of the bill you want to pay.

Pay now
Bank account

Pay as a guest

How can we help you?

  • Bill and pay options
  • Pay by phone
  • Pay by mail
  • Pay in person

Billing payment assistance

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter.

See if you qualify
Payment arrangements

Payment arrangements

We understand there are times when it's more convenient to pay a bill in small payments. We're happy to make an arrangement with you.

Learn more
Budget payment

Budget Payment Plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.

Sign up
phone
Pay by phone

Pay your bill over the phone using a credit or debit card or bank check.

1-888-225-5773

Estimated time to post to account: 1-2 business days

pay by mail
Pay by mail

Send your check, money order or cashier's check payment through the mail. Address your payment to:

  • Puget Sound Energy
  • BOT-01H
  • P.O. Box 91269
  • Bellevue, WA 98009-9269

Estimated time to post to account: Varies - can take up to 7 business days

person
Pay in person

Visit one of our PSE pay stations to pay your bill in person using cash, check, pin based debit or money order (varies by location).

Estimated time to post to account: 1-2 business days


Pay station map