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Tips for customers

• If you encounter a downed power line, stay well away from the line or anything it may be touching. Immediately report the location of fallen wires to Puget Sound Energy by calling 1.888.225.5773, or call 911.
• If your power is out, turn off lights and unplug all appliances and sensitive electronic equipment, such as computers, to prevent an overload on your neighborhood's circuits when electric service is restored. Leave just one light on to let you know when service returns.
• Never use charcoal or a gas grill to cook indoors. Both can cause a buildup of poisonous carbon monoxide gas.
• If you use a portable home generator, read the manufacturer's instructions – well before a storm hits – for the safe operation of the generator. Connect the generator through a transfer device, not to your home or building's main wiring system, to ensure there is no electricity feedback into the power distribution system where crews are working on the lines. Do not operate generators indoors or in enclosed spaces to avoid the build up of carbon monoxide.
• Avoid opening and closing refrigerators and freezers more often than necessary. Consult your local health department to determine how long your perishable food items will keep.