PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 
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Welcome to MyData


Track your building's energy consumption

MyData (formerly called Automated Benchmarking) is a tool to request whole building energy usage data from PSE. Use it with your ENERGY STAR Portfolio Manager® account or simply request the data in an Excel spreadsheet for other purposes.


ENERGY STAR Portfolio Manager Users

It is very important that you confirm your settings in your PM account before registering with our MyData tool.

Existing PM Accounts

If you are benchmarking your building through the EPA’s ENERGY STAR Portfolio Manager and already have a Portfolio Manager (PM) account, follow these steps »

  1. Go to the City of Seattle's How To Comply web page.
  2. Under the heading "Updating a Building that Reported Last Year?" follow the link to "Enroll in PSE's My Data".
  3. After confirming your settings in your PM account, visit MyData.pse.com

New PM Accounts

If you are benchmarking your building through EPA’s ENERGY STAR Portfolio Manager and DO NOT have an existing Portfolio Manager account, follow these steps »

  1. Register at ENERGY STAR Portfolio Manager and share your property with Puget Sound Energy.
  2. Go to the City of Seattle's How To Comply page.
  3. Under the heading "First Time Reporting?", open the link to the "How to Guide"
  4. After confirming your settings in your PM account, visit MyData.pse.com

Spreadsheet Users

If you are not reporting your usage data through the Portfolio Manager and just want your data in an Excel file, simply start using MyData.pse.com.


Using MyData

To start using MyData, you will need to have the meter numbers or addresses of your buildings and signed release forms, if required. It will take a few days for you to receive your first report.

1. Open an account at MyData.pse.com

  • Fill out the registration information
  • Provide either the meter numbers or addresses for your building(s)

2. MyData will generate a summary of your building and ask you to:

  • Confirm the information is correct
  • Select your report preferences 
  • Provide signed release forms, if required*

*IMPORTANT: Release forms are required if you have four (4) or fewer tenants in your building that each receive PSE service. Each account holder must complete and sign the PSE Customer Release Form.

3. PSE will collect the usage data from our system and automatically send the requested energy usage data for your building to your PM account. We will also provide a more detailed report for you in Excel format. This entire process only takes a few days.


Seattle Customers

Need to comply with Seattle benchmarking law?

PSE customers that need to annually comply with the City of Seattle Energy Benchmarking Ordinance must sign up with MyData to have whole-building natural gas consumption data updated directly to their Portfolio Manager account. Customers located in Seattle will also need to contact Seattle City Light for an “Energy Usage Report” to obtain their electric consumption data.

PSE’s MyData will provide:

  • Aggregated gas usage data from 2013 required to comply with Seattle’s April 1, 2014 deadline
  • Historical data going back to January 2010, depending on billing history
  • Provide signed release forms, if required*
  • Monthly ongoing updates of usage data (similar to those provided by City Light)

The monthly ongoing updates will make complying with Seattle’s ordinance faster next year, allowing you more time to track and manage your building’s energy use.

If you have an existing Portfolio Manager account, visit Seattle’s How To Comply web page and download the "Enroll in PSE MyData" steps under the heading "Updating a Building that Reported Last Year?" This tells you how to reauthorize and reconnect with PSE before registering in MyData.

Useful Links and Resources