Heat pump water heater rebate

For electric customers

Special offer: We’ve reduced the price of qualifying high efficiency heat pump water heaters by $500 with an instant rebate at participating The Home Depot stores.

If you buy a heat pump water heater at one of those stores, you’ll save $500 right at the register. There’s no need to submit an application, receipt, or proof that the product you bought is eligible.

If you buy a heat pump water heater at a non-participating store or on-line, you’re still eligible for a $500 rebate. Simply complete our mail in or online rebate form. Continue reading below, or review the eligibility requirements on our rebate form for more details.

Are you working with a contractor to install a new heat pump water heater?
  • Instant discounts on high-efficiency heat pump water heater technologies are now available to equipment installers and are applied at the wholesaler or distributor point-of-purchase. Be sure to ask your contractor about these discounts.

  • When faced with an expedited need to replace an existing failed water heater, your contractor will have access to high efficiency technology. Tell them you want the best!

Contractors purchasing Units with a Unified Energy Factor of 3.0 or better and that are NEEA Northern Climate Specification approved are eligible for instant discounts from their Distributor. If the unit you are purchasing meets the below criteria, you may be eligible for a discount from your contractor. Tell them you are a PSE customer and ask about receiving a discount on your high efficiency heat pump water heater!

High efficiency Heat Pump Water Heater Size is less than or equal to 200 gallons; UEF/COP 3.0; NEEA Northern Climate Specification approved

By incentivizing contractors to stock and sell high-efficiency heat pump water heaters, Puget Sound Energy hopes to transform the market, making high-efficiency water heaters consistently available to Washington customers.

Do I qualify?

customer requirements
Customer requirements
  • You must be a current PSE residential electric customer.
  • You must have an online PSE account to apply online.
  • You must be replacing an existing electric resistance water heater.
Equipment requirements
Equipment requirements
  • Your heat pump water heater must run on electricity.
  • Your heat pump water heater must be NEEA Northern Climate Specification approved.
  • Browse our list of qualified heat pump water heaters to see which models are eligible.
  • This rebate is only available on new, qualifying equipment.
  • This rebate is not available when installed in conjunction with a geothermal heat pump.
  • This rebate is available for retail or online purchases only.
  • This rebate is not available if purchased from a contractor participating in PSE’s Midstream Residential Water Heating program. See below for more information on purchases from Contractors.
rebates requirements
Rebate requirements
  • Your rebate application must be submitted within 60 days of purchase.
  • If purchased from a participating Lowes or the Home Depot stores, you are not eligible for an additional $500 rebate. See pse.com/instant for participating stores
  • You will need an electronic image of your paid installation invoice or purchase receipt for your installed product(s).
Why Heat Pump Water Heaters?
  • A heat pump water heater uses electricity differently — moving heat rather than generating it, so you use 2-to-3 times less energy. Less energy means more savings on your bill.
  • You can select a specific water temperature, choose different operating modes depending on demand, even set it to “vacation” when you’re gone.
  • They help dehumidify damp spaces, such as your garage or basement where they are typically installed.
  • Heat pump water heaters typically come with 10-year warranties, but have an average life span of 13 years.
  • You may apply for a Federal tax credit until December 31, 2020 for qualifying, purchased units on top of your PSE discount. For updated details and to learn more click here.
green living
Is a new heat pump water heater right for you?
  • Use this interactive decision tool to find out.
  • Your new heat pump water heater should be located in a space with about 1,000 cubic ft. For example, in a basement with 7-foot ceilings, a water heater would need open floor space of roughly 10 by 14 feet around the unit.
  • For the most efficient operation, the air temperature where the water heater is installed should average 40 degrees Fahrenheit or above. Garages and unfinished (unconditioned) basements are ideal for heat pump water heaters.
  • Because the heat pump exhausts cool air in the area where it is located, the water heater must be installed in a location that would isolate cool air, or is ducted to the outside. Examples are in a garage or unheated/unfinished basement, attic or crawlspace.
  • Heat pump water heaters make about as much noise as an air conditioner. Consider this when making your purchase and placement decisions.
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Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

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Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.