PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Heat pump water heater rebate

For electric customers

Receive a $500 rebate from PSE when you upgrade to a qualifying energy-efficient heat pump water heater.

Do I qualify?


customer requirements
Customer requirements
  • You must be a current PSE residential electric customer
  • You must have an online PSE account to apply online
Equipment requirements
Equipment requirements
  • Your heat pump water heater must run on electricity.
  • Your heat pump water heater must be NEEA Northern Climate Specification approved.

  • Browse our list of qualified heat pump water heaters to see which models are eligible, and which product tier they fall into:
    • Tier 3 $500

  • This rebate is only available on new, qualifying equipment.
  • This rebate is not available when installed in conjunction with a geothermal heat pump
rebates requirements
Rebate requirements
  • Your rebate application must be submitted within 30 days of equipment installation
  • You will need an electronic image of your paid installation invoice or purchase receipt for your installed product(s).
ask advisor
ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



info construction
FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.

Heat pump water heater facts

A heat pump water heater is a highly energy-efficient water heating system that draws heat from the surrounding air and transfers it to an enclosed water tank. When compared to traditional water heaters, a heat pump water heater can be up to two times more efficient. Some heat pump water heaters also have economy, high-demand or sleep settings.