Heat pump water heater

What you get

PSE electric customers can save on qualifying electric heat pump water heaters either directly from a participating retailer or after purchase using our rebate form.

Higher rebate levels are available through PSE’s Efficiency Boost program. See if you qualify based on your income:

Why install a heat pump water heater?
  • A heat pump water heater uses 60% less energy by moving heat rather than generating it. Less energy means more savings on your bill.
  • It provides you with more control over your water temperature via different operating modes, including a “vacation” mode for when you’re gone.
  • They can help dehumidify damp spaces, such as your garage or basement where they are typically installed.
  • Electric hybrid water heaters typically come with 10-year warranties, and have an average life span of 13 years.
  • Visit hotwatersolutionsnw.org to learn more.
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Is a new heat pump water heater right for you?
  • Use this interactive decision tool to find out.
  • Your new heat pump water heater should be located in a space with a minimum 750 cubic feet. For example, in a basement with 7-foot ceilings, a water heater would need open floor space of roughly 10.5 by 10.5 feet around the unit.
  • For the most efficient operation, the air temperature where the water heater is installed should average 40 degrees Fahrenheit or above.
  • Because the heat pump exhausts cool air into the room in which it is located, the water heater must be installed in a location that would isolate cool air or in a location that is ducted to the outside.
  • Electric hybrid water heaters make about as much noise as an air conditioner. Consider this when making your purchase and placement decisions.
  • Garages and unfinished (unconditioned) basements are ideal for hybrid water heaters.

Learn more about the Inflation Reduction Act, which offers federal tax credits for people working to cut their home energy use and adopt renewable energy.

Do I qualify for a rebate?

Equipment requirements

Application requirements

  • You will need an electronic image of your paid installation invoice and purchase receipt for your installed equipment. These documents must include an installation date, installation address, brand, model number(s) of all rebated equipment, and the amount paid.
  • Your rebate application must be submitted within 60 days of installation.
  • Only one rebate will be issued per qualified single-family residence.
  • You must have an online PSE account to apply online.
  • Rebates are only available on new, qualifying equipment. Rebates cannot exceed the pre-tax purchase price of any rebated equipment. Equipment that is replaced under warranty will not be eligible for a second rebate.
  • Equipment must be installed on or after January 1, 2024.

Get started in one of two ways

In-store rebate

Receive an in-store instant discount at participating Lowe’s and The Home Depot locations. Please review our list of participating stores and typical retail/discount prices. Simply request your discount at pse.com/coupon at home or on your smartphone at the store, and you will be issued a coupon to use at the register.

If you believe you qualify for the increased Efficiency Boost rebate, you will need to use the online application below. The in-store coupon is not available for the Efficiency Boost rebate amount.

Working with an Installer

You may wish to have your installer purchase your new heat pump water heater for you as part of their standard approach to projects. The installer can provide an instant rebate to you on their agreement with you for the installation. Or you can apply online for a rebate. (See “Post-purchase rebate” below) If you are looking for an installer to provide a proposal for this work, learn more about our Trade Ally Network here.

Post-purchase rebate

If you’ve already purchased your qualifying heat pump water heater and you did not receive a rebate, you can apply online or via mail to claim your rebate.

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Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

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