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Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Find a safe and dependable Recommended Energy Professional (REP)

Looking for help with your next home or business improvement project? Get a referral for a pre-screened independent Recommended Energy Professional (REP), who can help you with a variety of energy-efficient upgrades or solar and electric vehicle charging options for your home. REPs share PSE’s standard of excellence and superior service, and can help you find and apply for rebates or incentives related to your project.

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PSE's REPs are:
  • Licensed, bonded and insured
  • Knowledgeable on current energy codes, high-efficiency equipment and product applications
  • Continually trained and educated on the latest technology
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You can depend on REPs for:
  • Special seasonal offers for energy-efficient products
  • Suggestions for energy-saving improvements
  • Following best safety practices for COVID-19

REPs can assist with a variety of services and product installations for residential customers, including:



If you own a business, REPs can assist with Business Lighting projects. If you manage a multifamily property, they can help upgrade your building’s HVAC, water heating, insulation, air sealing, lighting, or smart thermostats through PSE’s Multifamily Retrofit program.

Get started today, and find a trusted PSE REP using the link below.

FIND A CONTRACTOR

 

Please note, you must have an existing MyPSE account in order to request a REP online.

See our list of energy efficiency financing resources to help make your home or business more efficient.

 

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Plan ahead!

Due to recent demand, some contractors and distributors are experiencing long lead times for some products and installations.



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ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.