PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Save time, gain peace of mind.

CAN

Find a safe, dependable and efficient Recommended Energy Professional (REP)

Looking for help with your next home or business improvement project? Get a referral for a pre-screened independent Recommended Energy Professional (REP) for nearly any energy-efficient upgrade. REPs share PSE’s standard of excellence and superior service along with making the incentive process much simpler.

contractor
PSE's REPs are:
  • Licensed, bonded and insured
  • Knowledgeable on current energy codes, high-efficiency equipment and product applications
  • Continually trained and educated on the latest technology
referrals
You can depend on REPs for:
  • Special seasonal offers for energy-efficient products
  • Suggestions for energy-related improvements that can save energy and money

Click the button below to find a PSE REP. Please note, you must have an existing MyPSE account in order to request a REP online. If you would prefer to speak with an Energy Advisor, please call 1-800-562-1482.

ask advisor
ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.