As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers

Planned outages

Between August, 2019 and November, 2019, more outages are planned as we work to upgrade and improve the infrastructure at the Kendall substation. During these outages, which are expected to last five to eight hours each, PSE plans to deploy the battery in an automated fashion to prepare it for the upcoming storm season and improve its ability to respond to unplanned events.

UPDATE: PSE’s first planned outage on August 14 successfully islanded and returned the system to normal, four times, without any on-site intervention. This functionality is required to respond automatically to unplanned outages in the future, and it’s a big success for PSE’s Grid Modernization portfolio.

Next outage details

OVERNIGHT Wednesday, October 2
Up to eight (8) hours in duration
10:00 p.m. – 6:00 a.m.
Maple Falls/Glacier areas
Project manager: Peter McKenzie
1-888-404-8773 |