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Fire Weather Forecasted

Due to current weather forecasts, a Red Flag Warning has been issued for the Kittitas Valley. As part of PSE’s wildfire safe operations, we are turning on system settings that are more sensitive to potential hazards. These settings will stay in place as long as high wildfire risk conditions are present.

Enhanced Powerline Settings are designed to help keep you safe, but they may result in unplanned power outages. This is not a Public Safety Power Shutoff, where we proactively turn off power in advance of severe weather.  

For more information or to report a power outage, visit PSE’s Outage map.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Past Due Bill Forgiveness

Struggling with your energy bills?

If you have a past due balance and have enrolled in other PSE assistance programs, you might be eligible for Past Due Bill Forgiveness, offering you a fresh start.

In exchange for making on-time and full payment of your total current charges due, Past Due Bill Forgiveness will forgive 1/12 of your total enrolled amount. Make 12 on-time payments and the entire past due amount included in the program is fully forgiven. Learn more with our FAQs below.

See if you qualify today!

Step 1 - See if you are eligible
  • PSE residential customer, with an active PSE account
  • Have received PSE HELP assistance in the current program year
  • Are enrolled in the Bill Discount Rate program
  • Are more than 30 days past due
Step 2 - If eligible, here’s how to apply

Already applied for or are enrolled in Bill Discount Rate and PSE HELP?
Apply for the Forgiveness plan by:

  • Accepting the Forgiveness plan’s terms & conditions then submitting the online application.
  • Once approved, if email is your preferred communication method, you will receive an email notification confirming your enrollment. Everyone will receive a letter with details about their enrollment.
Step 3 - Not eligible?

Here are the steps needed for Forgiveness plan eligibility:

  • Go to the Bill Discount Rate program page, see if you qualify and apply.
  • By applying for Bill Discount Rate, an application for PSE HELP will automatically be started.
  • While completing your application for the Bill Discount Rate program, also accept the Forgiveness plan’s terms & conditions to apply for that program at the same time.
  • Once applied, you can check the status of your applications if you have a myPSE online account.
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Frequently asked questions