PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Employees Make a Difference

PSE knows the importance of community – that’s why we encourage our employees to get involved. We do this through teamPSE activities, board and service club participation, and volunteer match contributions. In 2018, the Puget Sound Energy Foundation matched a total of $105,157.66 in giving and volunteer hours.

Members of teamPSE include PSE employees, retirees, families and friends who freely donate their time and talents in support of volunteer initiatives in our communities. Some of these activities include tutoring, building houses with Habitat for Humanity, evasive weed removal, trail restoration, sorting and repacking food for local food banks, and United Way Day of Caring events.

Examples of teamPSE Activities

Check out some of our most recent teamPSE projects:

  • Powerful Partnerships
  • Food Lifeline: Regular group of volunteers sorts and packs food for local families in need.
  • Seasonal Volunteer Projects during the holidays.

For questions on employee giving or volunteer efforts, please contact: