HELP-BDR

PSE HELP applications received between September 1, 2026 and September 30, 2026 will not be processed. Please come back to apply for PSE HELP starting October 1, 2026. Our Bill Discount Rate program remains open and we encourage you to apply for that program.

PSE's Home Energy Lifeline Program and Bill Discount Rate can lower your PSE electric and/or gas bills if you qualify.

About the programs

Home Energy Lifeline Program (HELP)

Oct-Sep program year

$250-$1000 grant

One grant/program year

Reapply each program year

Bill Discount Rate (BDR)

13 month enrollment term

5-45% discount

One account at a time

Reapply yearly

LEARN MORE

Use this tool to see if your income may qualify for these programs before you apply. Fill out each field and click Submit to see your results. If you qualify, you will still need to follow a link to apply.

People in your household

Enter monthly household income

Select county

submit

Do I qualify?

Who can apply
Residential PSE customer

For your primary home

You must be the account holder or a co-customer
Income requirements
We look at three things to determine if you qualify:

Your household’s monthly net income (after taxes and allowed deductions)

How many people are in your household

What county you live in

Your household income must be at or below 80% area median income or 200% federal poverty level, whichever is higher. View the current income guidelines.

Who are household members and what is household income?

Household members are the adults and children living in the home.

If you need more information on who to count as a household member, visit our FAQs.

Household income is the combined income of all household members 18 years old or older and who are not in high school. The table below gives more details on what does and doesn’t count as income.

Income	Not Income
Alimony and child support	Bill assistance you receive from PSE
Annuities	Combat-Related Special Compensation (CRSC)
Capital gains	Income for household members in high school or who are under 18 years old
Dividends	Income tax refunds or credits
Earned wages/salary	Low-Income Home Energy Assistance Program (LIHEAP) – Washington State Department of Commerce
Foster care payments	State Home Energy Assistance Program (SHEAP) – Washington State Department of Commerce
Military pay	One time cash gifts
Pension	Reverse mortgage
Recurring cash gifts	Section 8 or housing subsidies
Rental income	WIC benefits
Royalties
Self-employment income (deduct business expenses)

Approved? What to look out for next.

Reapplication schedule

Home Energy Lifeline Program

You can reapply anytime after the new program year starts October 1.

Bill Discount Rate

Reapply as early as 12 months into your enrollment term.

Questions or problems?

Questions about income, program requirements, and filling out the application or application issues? Email billdiscount@pse.com.

Need help completing your application or need other forms of assistance? Contact your local community agency

For over the phone help with application questions, you can also call PSE at 888-225-5773.

Visit our FAQ page about the PSE HELP and Bill Discount Rate programs and their application process.

Need more assistance?

With PSE’s limited time offer for discounted public charging, PSE electric customers enrolled in Bill Discount Rate can receive 45% off electric vehicle charging at PSE Up & Go Electric public charging stations. Learn more and apply here.

Many utility providers offer similar programs. Contact them directly or check their website to see what they offer.

More about the programs

The PSE HELP grant is applied directly to your PSE account.
PSE HELP and Bill Discount Rate have different timelines. After your first enrollment in both programs, you may find that re-application must be done separately for each program. Don’t worry, the application process will guide you through what to do.
Most customers don't need to provide documents to receive assistance. A percentage of applications are selected for a post-enrollment eligibility verification. If documents are needed at any point, your local community agency or PSE will contact you with details and instructions.

PSE offers other bill assistance and home weatherization programs. There are also Federal assistance programs. View other assistance options