Bill payment and weatherization assistance for income-eligible customers

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter. The HELP Program, and Weatherization Assistance Program are administered by local agencies in partnership with PSE.

The PSE HELP (Home Energy Lifeline Program) Program provides qualified customers with additional bill-payment assistance beyond that offered by the federal LIHEAP program.

The PSE Weatherization Assistance Program provides free weatherization assistance to qualified customers to help reduce energy use and lower bills. This includes free upgrades to your home such as insulation, sealing air leaks, lighting and refrigerator replacements.

More information

For more information about bill assistance or weatherization information, download one of our brochures:

Qualified customers

Eligibility for PSE HELP and weatherization programs

If your net monthly income does not exceed the limits listed in the table below, you may qualify for the PSE HELP and LIHEAP programs. If you qualify, contact your local agency for help paying your energy bill.

Number of Persons in Household

PSE HELP
Maximum Monthly Net Income Limit*
Valid 10/1/18—9/30/19

Federal LIHEAP
Qualifying Monthly Net Income Limit
Valid 10/1/18—9/30/19

PSE Weatherization Assistance
Qualifying Monthly Adjusted Gross Income Limit

1

$1,518

$1,265

$2,289

2

$2,058

$1,715

$2,994

3

$2,598

$2,165

$3,698

4

$3,138

$2,615

$4,403

5

$3,678

$3,065

$5,107

6

$4,218

$3,515

$5,811

7

$4,758

$3,965

$5,943

8

$5,298

$4,415

$6,075

9

$5,838

$4,865

$6,208

10

$6,378

$5,315

$6,340

* After taxes and other authorized deductions. Other conditions apply. If your situation is different, please call.

Local agencies

Contact one of the following agencies listed below for help paying your energy bill.

Agency name

Phone

Services

Island County

The Opportunity Council

360-679-6577
1-800-317-5427

HELP
Weatherization

King County

Multi-Service Center (for South King)

253-517-2263

HELP

Hopelink (for North and East King) hopelink.org/energy

425-658-2592

HELP

The Byrd Barr Place (Seattle residents)
byrdbarrplace.org

206-486-6828

HELP

Seattle Office of Housing (Seattle residents)
seattle.gov/housing

206-684-0244

Weatherization

King County Housing Authority

206-214-1240

Weatherization

Kitsap County

Kitsap Community Resources

360-479-1507
360-473-2045

    HELP
    Weatherization

Kittitas County

HopeSource

509-925-1448

HELP
Weatherization

Lewis County

Community Action Council of Lewis, Mason and Thurston counties

360-736-1800 ext. 4100

HELP

 

360-438-1100 ext. 2100

Weatherization

Pierce County

Pierce Co. Human Services

1-855-798-4328

HELP

 

253-798-4400 ext. 3

Weatherization

Metropolitan Development Council (Tacoma residents)

253-572-5557
253-593-2336

HELP
Weatherization

Skagit County

Community Action of Skagit County

360-428-1011

HELP

Housing Authority of Skagit County

360-757-6509

Weatherization

Snohomish County

Snohomish Human Services Department

425-388-3880
425-388-7205

HELP
Weatherization

Thurston County

Community Action Council of Lewis, Mason and Thurston counties

360-438-1100 ext. 1144
1-800-878-5235

HELP

360-438-1100 ext. 2100

Weatherization

Whatcom County

The Opportunity Council

360-255-2192
1-888-586-7293

HELP
Weatherization

LIHEAP program

The federal Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance to eligible low-income households to help pay their winter heating bills.

Help those in need

The Salvation Army Warm Home Fund, provides short-term bill payment assistance to PSE customers facing financial difficulties. Administered by The Salvation Army, the fund includes voluntary contributions from PSE's customers, employees and investors. To donate to the Warm Home Fund, include a little extra in your next PSE bill payment; just specify the amount on your online payment page or payment stub.