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Friday, Sep. 25, 4:00 p.m.

We understand the stress and disruption that power outages can cause. Crews have been assessing damage and restoring power throughout the day, even as new outages continue to occur.

Today's storm had its greatest impact in Thurston County, where stronger-than-forecast winds and trees with full foliage caused widespread outages. As of this afternoon, approximately 50,000 customers are without power. Crews continue to assess damage, remove hazards and make repairs; efforts include working to restore a transmission outage that impacted three substations. New outages could occur as the weather system moves through our service area.

When will my power be restored? 

We know you need information to make plans. In a storm, it can take at least 24 hours after the weather has passed to provide initial estimated restoration times. Our first step is damage assessment: understanding the extent of damage and determining what repairs are needed. Teams are deployed as soon as conditions are safe, while crews also restore power where repairs can be made immediately.

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts. 

Download the PSE App to track and report outages or visit pse.com/outagemap.


alert 

Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

Home weatherization assistance

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Having a home that’s uncomfortable — too cold or too hot — and having high energy bills are usually the results of a home that’s not properly protected from the weather. For example, when your home has unsealed air leaks that allow heated air to escape, your heater has to work longer and harder to keep your home, and the people in it, comfortable. The solution to this problem is called weatherization. It’s the process of protecting your entire home so that the air you heat stays where you want it: inside your home.

The Home Weatherization Assistance program is a partnership between PSE, federal and state funding sources. It’s a way for us to connect our income-qualified customers to the local agencies that can assess your home and provide free, whole-home upgrades to help lower your monthly energy bill.

Do I qualify?

  1. Review the income guidelines below to see if you may qualify for assistance. Please note: The income guidelines are a general guide and do not confirm eligibility. Eligibility for this program is decided by your local agency and each agency has varying income requirements.

  2. Contact a local agency to confirm if your household is eligible.

  1. If your local agency determines your household is eligible, they will guide you through the application process.
Weatherization assistance income guidelines

If your household monthly gross income (income before taxes and authorized deductions) is less than the limits for your county you may qualify. Contact the agency in your area to confirm if your household is eligible.


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See if you're eligible!

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This is an estimate of program eligibility. PSE does not save or share the information provided. Please apply or enroll to confirm that you qualify.


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FAQ

If you don’t qualify for Home Weatherization Assistance, be sure to check out our increased rebates for income-qualified customers through Efficiency Boost.