PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Tours and recreation

Coronavirus Alert

Due to the heightened level of caution regarding Coronavirus, all PSE generation facilities have been directed to limit access to only employees and contractors, to ensure that we can continue to operate. The Wild Horse Wind Facility and the Renewable Energy Center are closed to the public. We apologize for the inconvenience.
We have no estimated reopening date.


Snoqualmie Falls Hydroelectric Museum and Park

Lower Snake River

Lower Snake River Wind Facility

Baker Lake

Baker Lake and Lake Shannon Tours

Hopkins Ridge

Hopkins Ridge Wind Facility

Wild Horse

Wild Horse Wind and Solar Facility and Renewable Energy Center