PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

PSE employees

Info you can access from anywhere

This page gives PSE employees and their families access to certain information and services from anywhere on the Web.

PSE health benefits

The PSE Benefits Service Center website, UPoint, is your resource to make enrollment changes and to find information on your benefits, such as plan booklets. Go to to login with your secure user ID and password.

Employee Assistance Program

The Employee Assistance Program offers free and confidential counseling services and resources to help PSE employees and their household family members make informed choices about life and work issues.


Leaves and accommodations

How PSE can help

The Leaves & Accommodations programs provide assistance when obligations, health, or personal issues impact your ability to work.

PSE Employee

Contacts and Forms

Contacts and forms for absence reporting and other matters related to leaves and accommodations.

PSE Employee

Job Modifications & More

Information about job modifications, including transitional duty and reasonable accommodations.

Worker's compensation

Worker's Compensation

Information and a checklist for workers compensation.

PSE Employee

Returning to Work

An employee checklist for returning to work following a medical leave of absence.

PSE Employee

Military Pay

A guide to PSE’s military pay supplement.

PSE Employee

Drug and Alcohol Treatment

Employees who enter an inpatient drug and alcohol treatment program may be eligible for coverage under PSE’s benefits plan for short term disability as well as family medical leave.