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The second severe weather event in just over a week is now impacting our service area. Heavy rain and strong winds, combined with already saturated and unstable soil from last week's flooding, are causing power outages with more expected to come throughout the day.

We understand the stress and disruption that power outages can cause. We know you are counting on us. We mobilized response teams in advance and additional crews from outside our region are deployed and working alongside our teams. These crews will work around the clock assessing damage and restoring power as quickly as possible.

Above all, safety comes first - please take extra precautions and stay safe out there!

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Conservation voltage reductionProviding more efficient power to your home or business

Conservation Voltage Reduction (CVR) is an enhancement to the electric system that improves the system’s efficiency. CVR lowers energy consumption, reduces environmental impact, and ensures reliable service through the fine-tuning of the system voltages for our customers.

 

How it works

Per WA State code WAC 480-100-373, PSE delivers to customers a voltage that is required to stay within +/- 5% of the nominal service voltage, which for a 120V service would be the delivered voltage can be operated between 114 and 126 volts. CVR is a method of managing the voltage via regulation devices to more in the lower half of the range (114-120 volts) rather than the upper half (120-126 volts). Operating in the lower range produces energy savings and efficiencies without impacting customer appliances and electronics.

 

What you can expect
  • Smooth Operation: Your appliances will continue to perform reliably, even with a slightly reduced voltage.
  • Reduced Wear and Tear: Devices like refrigerators, air conditioners, and LED lights may benefit from lower electrical stress from increased efficiency, potentially extending their lifespan.
  • Unchanged Performance: In most cases, you won’t notice any difference in how your appliances work from day to day.
  • Settings Adjustments: Some appliances may require adjustment in their voltage settings to reflect the minor adjustment in voltage being delivered. Examples of this might be uninterruptible power supply (UPS), backup generator, equipment controllers, and variable frequency drives.

 

Questions?

Contact us at cvr.program@pse.com or 425-462-3644 with your CVR related questions.