Improvements and Projects by Puget Sound Energy

Responding to outages Updated Sep 25, 9:25 AM

Friday, Sep. 25, 4:00 p.m.

We understand the stress and disruption that power outages can cause. Crews have been assessing damage and restoring power throughout the day, even as new outages continue to occur.

Today's storm had its greatest impact in Thurston County, where stronger-than-forecast winds and trees with full foliage caused widespread outages. As of this afternoon, approximately 50,000 customers are without power. Crews continue to assess damage, remove hazards and make repairs; efforts include working to restore a transmission outage that impacted three substations. New outages could occur as the weather system moves through our service area.

When will my power be restored?

We know you need information to make plans. In a storm, it can take at least 24 hours after the weather has passed to provide initial estimated restoration times. Our first step is damage assessment: understanding the extent of damage and determining what repairs are needed. Teams are deployed as soon as conditions are safe, while crews also restore power where repairs can be made immediately.

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts.

Download the PSE App to track and report outages or visit pse.com/outagemap.

Safety first:

Never touch or go within 35 feet of downed power lines because they might be energized.
Call PSE at 1-888-225-5773 or 911 to report problems.
If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
Always use flashlights instead of candles.
Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

PSE Projects

At PSE, it's our mission to provide safe, reliable and affordable energy service for our customers and communities. Part of this commitment is to continually invest in our electric and natural gas systems. In order to keep the lights on and natural gas flowing, we work year-round to install, upgrade, and maintain our infrastructure to meet our customers' current and future energy needs. Learn more about some of our current system improvement projects and programs in your area by clicking the links below.