PSE | Payment option updates

Storm Alert Updated Mar 14, 10:00 AM

March Windstorm Event

We know being without power is difficult, especially with cold temperatures, and we appreciate your patience.   Crews are out in full force working around the clock to make repairs to our electric system as weather has improved and safe access has been established in most areas. We have also brought in additional crews to help us assess damage and restore power as quickly and safely as possible. 

In Skykomish, crews continue to work on the electric system that feeds the town from the west. East of the town going up to Stevens Pass is still under high avalanche danger according to NWAC.

In Greenwater, we have identified many areas of damage on the transmission line. Crews’ progress has been hampered due to the closure of Hwy 410 and we are working to safely access the known damage for repairs.

In South King, we continue to assess the damage from intense snow fall and it is currently estimated that outages will continue to be repaired into tomorrow.

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Online outage reporting: pse.com/outage
Outage map: pse.com/outagemap
PSE mobile app: pse.com/app
For general outage information, see: pse.com/advisories
For outage preparedness tips, see: pse.com/storm

Bill payments, made simple & secure

Making payments online has been streamlined with new options to fit your preferences.

Expanded payment options

Wide selection of payment choices: eCheck, debit, credit, PayPal, or Venmo (coming soon for mobile app devices and myPSE app only).

Securely stored payment preferences

Now with My Wallet you can securely store your payment preferences, without needing to enter information each time you make a payment.

Easy AutoPay setup

Set up AutoPay using the payment information you've stored in My Wallet. Your total bill will be paid on the due date, so you'll never worry about missing a payment again.

If you have already setup AutoPay, then you're set. Your information is secure as it has been transferred to the new payment platform.

Payments on the myPSE app

My Wallet securely stores payment options for future use, making it easier than ever to make payments when you are on the go.
Expanded payment options include PayPal and Venmo (coming soon!).
Learn more about the myPSE app

Convenience of multi-pay

If you have more than one PSE account you can pay multiple accounts in one transaction.

New online options

Paying is now easier and so intuitive with the new online options.

- Theresa