PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Hydro Licensing

What is Hydro licensing?

Two of Puget Sound Energy's hydroelectric projects, Baker River and Snoqualmie Falls, are under the jurisdiction of the Federal Energy Regulatory Commission (FERC).

According to the Federal Power Act of 1920, FERC has exclusive authority to license all non-federal hydroelectric projects located on navigable waterways or federal lands. New licenses are normally issued for a period of 30 to 50 years.

Baker River Dam

Baker River licensing

PSE received a new 50-year FERC license for the Baker River Project in October 2008.

Snoqualmie Falls

Snoqualmie Falls licensing

PSE received a new 40-year FERC license for the Snoqualmie Falls Project in June 2004.