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We understand it has been a long day for those customers who remain without power, and we want to update you on the progress our crews have made today.

Damage assessment along with ongoing restoration has been our priority. Our teams have been working around the clock to restore power as quickly and safely as possible, and we’ve made significant progress. As crews complete restoration in one area, we immediately dispatch them to the next hard-hit location where customers need power restored.

Most customers in King County will be restored by Thursday morning, with the exception of customers in Duvall, Skykomish and Snoqualmie Pass. Those areas have access issues that complicate restoration efforts – some of these customers are experiencing extended outages as flooding and other conditions continue to prevent crews from working safely.

In Thurston and Pierce counties, we have made steady progress. In Pierce we are challenged by difficult working conditions and flooded areas. We continue to make progress in both counties, and many customers will have power restored tonight; however, some customers will continue to have extended restoration times. We will continue to work through the night to provide an estimated time of restoration to those customers who will not be restored overnight.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Employee worker's compensation checklist

It is necessary to file a worker's compensation claim with PSE’s claims administrator if an employee seeks medical treatment for any injury or illness the employee thinks may have resulted from work activities. Worker's compensation insurance is separate from private health insurance or any other health insurance coverage provided by PSE or a collective bargaining agreement. Private medical insurance will not provide coverage for work-related injuries and illnesses. If an employee has already been receiving medical treatment for an injury, it is important that he/she files a worker's compensation claim immediately. Any delay or failure to file within the time limits outlined below may result in a denial of benefits.

To file a worker's compensation claim, an employee must:

  • Immediately report the injury or illness to his/her supervisor.
  • Review the on-line worker's compensation packet.
  • Complete the on-line Self-Insurer Accident Report form (SIF-2) right away.
  • Complete the Report of Industrial Illness or Injury, and turn it in to his/her supervisor as soon as possible.
  • Receive treatment from a licensed physician and ask him/her to:
    • Complete a Physician’s Initial Report, and
    • Fax the form to: Helmsman, 253-854-6404.
  • An employee who is able to work in any capacity but has limitations should have his or her physician complete the Insurer Activity Prescription form (APF) and submit it according to the instructions on the bottom of the form.
  • Call MetLife at 1-877-8OFFWORK (1-877-863-3967) to report how much time he/she has missed from work for the initial medical appointment and also to report any subsequent time off work for appointments. There is no need to contact MetLife about continuous leaves, Helmsman reports those to MetLife. The worker's compensation claim does not pay for hours missed from work for medical appointments approved under the claim, but PSE can compensate employees for this time without requiring them to use PTO.

If employees need time off to recover:

  • Their physicians will need to provide documentation to Eberle Vivian (question 9 on the Physician’s Initial Report addresses this).
  • Employees should notify their supervisors and follow the absences procedures of their workgroup.
  • Call MetLife at 1-877-8OFFWORK (1-877-863-3967) for time taken off work for medical appointments. This will provide Human Resources the information needed for payroll and benefits purposes. MetLife also determines eligibility for family medical leave. The Family Medical Leave Act is a federal law that provides legal protections that worker's compensation law does not. For additional information, ask MetLife.
  • Employees who anticipate they will be able to return to work soon should refer to the Employee Checklist for Returning to Work Following a Medical Leave of Absence.
    This page contains information employees need to know before they are released to return.

For questions about an employee's rights or how to file a claim, contact PSE’s claims administrator at 253-854-6323 or toll free at 1-800-927-9448.

To provide comments regarding the claims administrator’s services, call PSE’s Leaves and Accommodations Program at 425-462-3278.