PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Our history

PSE has a rich history of energy leadership, ground-breaking innovation and dedicated service to our customers and local communities.
Here’s an at-a-glance timeline, with notable energy milestones.

  • Gas lamp photo
    1873 New Year's Eve

    Seattle Gas Light Company, the earliest PSE predecessor established this same year, introduces the Washington Territory to manufactured gas lighting.

  • light bulb icon

    Thomas Edison invents the first long-lasting incandescent light bulb.

  • solar icon

    Charles Fritts builds the first genuine solar cell.

  • electric icon

    The electric alternator is invented, an electric generator producing alternating current (AC) better for sending electricity over long distances.

  • Historical central power plant

    Thanks to Seattle Electric Light Company, a PSE predecessor, the Puget Sound region receives electric service from a central power plant.

  •  First large hydroelectric plant at Snoqualmie Falls

    PSE predecessor Puget Sound Power and Light builds the region's first large hydroelectric plant at Snoqualmie Falls.

  • Columbia River's first massive hydropower plant, the Rock Island Dam

    PSE predecessors build the Columbia River's first massive hydropower plant, the Rock Island Dam, now owned and operated by Chelan County Public Utility District.

  • Historical photo of Hollywood film
    Mid 1930s

    PSE predecessor Puget Sound Power and Light goes to Hollywood, filming energy's role in society in "Looking Forward" — a quaint and pure public relations effort of the day.

  • hydroelectric icon

    The Bonneville Dam begins delivering electric power from the Columbia River.

  • Natural Gas picture

    The Puget Sound region receives its first natural gas service from the Washington Natural Gas Company, a PSE predecessor.

  • solar icon

    The first solar dish generator is tied to a utility grid.

  • Puget Sound Power Light logo

    PSE adopts its name and current structure upon the merger of Puget Sound Power and Light Company and Washington Energy Company.

  • Two wind facilities complete (Wild Horse and Hopkins Ridge)

    With two wind facilities complete (Wild Horse and Hopkins Ridge), PSE is the single largest producer of renewable energy in the Pacific Northwest.

  • wind turbine icon

    PSE completes its third and largest wind project, the 343-megawatt Lower Snake River Wind Facility.

  • renewable icon

    PSE announces its commitment to reducing its carbon footprint by 50 percent by 2040