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Atmospheric river event

We know how challenging and stressful it can be to lose power, especially when you are already dealing with the impacts of severe weather. We want you to know that we are doing everything we can to restore your service safely and quickly. The additional rainfall from this second major storm worsened the already saturated and unstable soil conditions in our region. Damage has been scattered throughout our service area with Kitsap, North King and Skagit counties being hit the hardest.

Our response teams and additional crews from outside our region are working around the clock as long as it is safe to do so. Above all, safety comes first — please take extra precautions and stay safe out there!

When is my power coming back on? 

We know that you need to make plans. To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Downed power lines

Keep clear of fallen utility wires

If you come across a downed utility wire of any kind, always do the following:

  • Assume it's energized and stay as far away as you can.
    Energized lines can charge the ground near the point of contact and may electrocute you. If you come upon a downed line of any kind, stay at least 35 feet away. Do not attempt to rescue a person or pet.
  • Call 911 or the utility serving the location. For Puget Sound Energy, call 1-888-225-5773.
    Leave everything to utility professionals and emergency personnel.
  • Do not drive over downed power lines.
    Even if they're not energized, downed wires can get entangled with your vehicle and cause further damage.
  • Stay in your car.
    If a power line falls on your vehicle while you're driving, do not exit until you know for sure that the line is de-energized.
  • If you must evacuate, jump away and land with both feet together.
    Do not touch the vehicle while stepping on the ground, as this can create a path for electricity to run through you.
  • Shuffle away to safety.
    Keep your feet together and take small, shuffling steps until you're at least 35 feet away. Taking larger steps can also create a path for electricity to run through you.
  • Learn about downed utility wire
    Download and read our document to learn more about downed utility wire.
Downed Power Line