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Weekend weather forecasts may require us to turn on Enhanced Powerline Settings in Kittitas County. These settings are designed to help keep you safe, but they may result in unplanned power outages.

Given the holiday, we've also added additional staffing for first responders and our operations center. Please be safe and do your part to prevent wildland fires. See this flyer from Washington State's Department of Natural Resources for important safety tips.


alert 

Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

Claims

What happens if damage occurs?


If you have experienced damage to your property

We want to resolve your claim quickly and fairly. To do this, PSE will investigate how the incident occurred, determine whether or not PSE is responsible, and if so, calculate compensation for your loss. To learn more, we have answered some frequently asked questions about our process and provided a claims inquiry form.

 

What happens when PSE property is damaged?

PSE will investigate how the incident occurred, determine who is responsible, calculate and bill amounts needed to repair PSE energy delivery system or other property. To learn more, we have answered some frequently asked questions about our process. Read FAQ's

 

Contact Information

Email claims@pse.com or call the Claims Department at 425-457-5700.