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Monday, Sep. 28

A weather system is tracking into our region overnight with strong winds forecasted for Kitsap, Island, far Western Whatcom and Skagit Counties. Winds impacting fully flush vegetation this early in the season can lead to a larger than expected number of outages.

We understand how difficult it is to be without power.  Our teams are preparing to respond and we have added staffing overnight and into the morning. Crews will remain in the field to assess damage and restore power as long as it is safe.  If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

As we prepare for storm conditions, we encourage our customers to do the same:

  • Make sure to have emergency supplies at home and in your vehicle, such as extra batteries, flashlights, food and blankets.
  • Have a battery-powered radio ready to go.
  • Charge cell phones and mobile devices in case the power goes out.
  • Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.
  • Find more preparedness tips at pse.com/storm.    

alert 

Safety first:

  • Assume all wires on the ground are energized. Never touch or go within 35 feet of any wire on the ground. Call PSE at 1-888-225-5773 or 911 to report any wire on the ground.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning:
    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: pse.com/en/pages/generator-safety.
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: pse.com/en/pages/carbon-monoxide.
  • Never charge your phone or other devices in a running vehicle with the garage door closed.

Generator safety

If you own a standby or portable generator, be sure you know how to operate it safely. Improper use may cause carbon monoxide poisoning, electrocution or fire.

If you suspect carbon monoxide exposure, call 911 immediately.

To reduce risk of carbon monoxide exposure

  • Never install or use your generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated.
  • When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents.
  • Install carbon monoxide detectors (CO alarms) both near the area where your generator is stored and within your home. Check them regularly to be sure they are in working order.

To learn more about CO, visit our Carbon Monoxide Safety section.

To reduce risk of electrocution

  • Never operate your generator in rainy or wet conditions. To protect it from moisture, keep it on a dry surface under an open, canopy-like structure such as a tarp.
  • Never touch your generator with wet or damp hands.
  • Always either plug appliances directly into your generator or use a heavy-duty outdoor extension cord that's rated (in watts or amps) at or above the sum of the loads of your connected appliances. If you use an extension cord, make sure it's free of cuts or tears and has all three prongs, especially a grounding pin.

To reduce risk of fire

  • When using your generator, make sure it is at least 10 feet from any combustible surface.
  • Turn your generator off and let it cool before refueling. If you accidentally spill fuel on hot engine parts, it can ignite.
  • Only use the type of fuel recommended in your generator's instructions or on the label.
  • Store fuel for your generator in an approved safety can, away from fuel-burning appliances.

To protect lineworkers (backfeeding)

NEVER connect your standby or portable generator to your home's electrical wiring! If you do, electricity will flow through your PSE meter to the outside transformer and into connected power lines. This is called “backfeeding” and it poses a potentially fatal shock hazard to line workers who may be trying to restore power during an outage.

  • Never plug your generator into a wall outlet or your home's electrical circuits.
  • Only a qualified professional, such as a licensed electric contractor, should install a permanent standby generator at your home because it must be connected via a transfer switch that's been correctly installed in accordance with federal, state and local electrical codes.

When installation is complete, call PSE at 1-888-225-5773 to let us know about your new backup system.

In general

  • Always follow all safety instructions provided by the manufacturer.
  • Only use a generator that's rated for your needs. If you draw more power than the generator can produce, you may blow a fuse, damage the connected equipment or worse.

We can help

If you have generator safety questions, call us at 1-888-225-5773.

For help choosing or installing a generator, call an Energy Advisor at 1-800-562-1482.