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Wind and rain are expected Wednesday as an unseasonably strong weather system moves through the region. With trees and vegetation still fully leafed out, winds may bring branches and trees into power lines, potentially causing numerous outages.

We understand how difficult it is to be without power. We have brought in additional staffing and teams are ready to respond. Crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we'll work around the clock to restore it as quickly and safely as possible.

This storm may catch some people by surprise given the time of year. As we get ready, we encourage our customers to do the same:

  • Charge cell phones and other essential devices.
  • Make sure you have emergency supplies at home and in your vehicle, including flashlights, extra batteries, food, water and blankets.
  • Have a battery-powered radio ready to go.
  • Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.    
  • Find more preparedness tips at pse.com/storm.

alert 

Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.
solar rooftop

Storing Your Own Power

Batteries can provide temporary back-up power during an outage and store excess electricity from rooftop solar. If you’re purchasing your own battery, PSE offers installation guidelines.


I’m a homeowner

Download guidelines for installing a battery only
I want to pair a battery with solar panels
I’m actually just interested in rooftop solar right now


I’m an installer

Download guidelines for installing a battery only 
I’m installing a battery with solar panels

Per PSE's Electric Tariff G, Schedule 80, we also strongly encourage installers and our customers to report their battery installations throughout our service area by filling out and submitting this online notification form. By sharing your information, you’ll help PSE properly manage the services that we provide to all customers on our grid, and also help us evaluate further opportunities to support customers’ battery storage installations.

PSE is also testing battery storage in a variety of local scenarios to determine the best ways they can potentially enhance the grid and meet our customers’ unique energy needs.

Learn more about our battery storage projects
Get answers to common battery storage FAQ


Community Engagement Report

PSE strives to empower historically disenfranchised customers in the clean energy transition by providing the opportunity to co-design the next iteration of our customer programs. We are building procedural equity into our work and creating space for collaboration between customers and utilities to create inclusive, accessible clean energy programs and resources. From September 2022 through May 2023, PSE conducted community engagement on future distributed energy resource (DER) programs, including batteries, solar installations, and demand response (DR) programs. We listened in focus groups, workshops, and surveys to better understand the benefits and barriers customers may face when it comes to DER products to ensure future program design can alleviate these barriers and maximize the desired benefits.

Access our full community engagement report
Access a brief summary of the work, including key lessons learned

 

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