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Thank you for your patience and understanding as we have battled severe weather damage for the last week. We apologize for the delay in restoring power to all of our customers and want our customers to know we are committed to restoring power as quickly and safely as possible.

The majority of customers will be restored by midnight tonight. There are pockets of complex restoration work primarily related to unstable soil, access issues, and flooding that may take longer to restore. Our crews will continue to work around the clock until the last customers are restored.

As we know more, estimated restoration times will be updated on the outage map at pse.com/outagemap.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Natural gas leaks

A natural gas leak can lead to a fire or explosion.

alert
 

If you suspect that you have a natural gas leak, leave the area immediately and call us at 1-888-225-5773 or dial 911

How to know

Smell

In its natural state, natural gas is odorless, tasteless and non-toxic. But because it's also flammable, we add a distinctive sulfur or "rotten egg" smell to the gas that's delivered to your home or business. If you're unfamiliar with this odor, test the "scratch and sniff" spot inside of our gas safety brochure.

Look and listen

You may also see or hear signs of a gas leak, including:

  • Bubbles rising in a puddle or other pool of liquid
  • Dust or dirt blowing from a hole in the ground
  • Dead or dying vegetation in unexpected locations
  • Hissing (small perforation) or roaring (large break) 

Natural gas versus carbon monoxide

Both natural gas and carbon monoxide (CO) are naturally odorless and potentially harmful. But unlike natural gas, CO has no added scent to help you detect exposure.

To learn more about CO, visit our Carbon Monoxide Safety section.

What to do

If you detect or even suspect that you have a natural gas leak:

  • Leave the area immediately. If you're indoors, evacuate the building.
  • Call PSE at 1-888-225-5773 or call 911, but don't use your landline phone, which may cause a spark.
  • Don't do anything else that might create a spark, including flipping any switches on or off.

We will immediately dispatch a technician to check that your area is safe, at no charge.

Brochure request

To request a gas safety brochure, complete the form below or call 1-888-225-5773.

* Required field