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March Windstorm Event

Thursday, March. 12, 2026 – 12 p.m.

We know how challenging and stressful it can be to lose power, especially with temperatures forecasted to drop.

Crews have been working hard since the storm started and have made significant progress, with power restored to more than 80% of customers impacted.

Reports from the field indicate three areas where restoration may take longer.

  • Skykomish – Crews are working on the west and east sides of the transmission line. On the east side, they have encountered significant damage that is being worked on. Damage has been identified on the west side—crews are working to assess the extent of that damage and what additional repairs will be needed.
  • Hyak – Crews are actively patrolling the transmission line for damage from both the east and the west. We have equipment, such as snowcats, that can be utilized if conditions allow. Remote terrain and heavy snow slow the pace of this work and we are monitoring for avalanche danger.
  • Greenwater – Crews are actively working in the area and will be attempting to reenergize the substation. Patrols of the distribution lines will be needed to assess additional damage, which is likely to be found.

Helicopter patrols may be needed to fully assess damage. These patrols are on hold for today and possibly into Friday due to high winds and low visibility in the mountain passes.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Residential Exchange Certification Program

Questionnaire

Print the questionnaire, complete and mail it to:

REP Certification
Puget Sound Energy/EST07W
P.O. Box 97034
Bellevue, WA 98009-9734

Guidelines

Residential and Farm Energy Exchange Benefit - Customer Load Eligibility Guidelines

Frequently Asked Questions

1. Q: Why am I receiving this form?
A: Your account has met one or more of the criteria established by the Bonneville Power Administration (BPA), the federal agency which provides PSE customers with the Energy Exchange Credit.

2. Q. What is the Energy Exchange Credit?
A: Residential and farm customers of Pacific Northwest investor-owned utilities like Puget Sound Energy receive a pass-through federal credit--the Energy Exchange Credit--that reduces your bill. Government-owned utilities can buy low-cost BPA power directly, so they do not receive the credit.

3. Q. I have recently moved and someone else now pays the bills for this meter. What should I do?
A: Please check the box near the top of the form that reads: “If you are no longer responsible for this meter, please check here. Provide your name and phone number below and return the form in the envelope provided.” We will take care of the rest.

4. Q. This house has recently sold or is expected to sell soon. What should I do?
A: Please check the box near the top of the form that reads: “If you are no longer responsible for this meter, please check here. Provide your name and phone number below and return the form in the envelope provided.” We will take care of the rest.

5. Q: Am I applying for a credit?
A: No. This is a credit you are already receiving. The purpose of the form is to establish continued eligibility for the federal credit, as required by BPA.

6. Q: I have more than one PSE meter. Why didn’t I receive a form for every meter?
A: A completed form is only required for meters which meet the criteria established by BPA.

7. Q: I have missed the deadline to return the form. Is it too late for me to send it in?
A: It is never too late to send in the form.

8. Q. If I have missed the deadline, what will happen?
A: The credit will be removed from the account, as required by BPA. We will send you a letter stating the credit has been removed from your account because a completed form was not received. If you believe the meter is eligible for the credit, you should send in a completed form. If your meter is eligible, the credit will be restored to your account.

9. Q. What should I do if I lost my form?
A: You can obtain a blank form by clicking “questionnaire” at the top of this page. You can also email us at REP@pse.com or call us toll-free at 1-855-464-4500 to request a form.

10. Q: What happens after I send in the form?
A: Your form will be reviewed. If the meter remains eligible for the credit, you will see no changes to your PSE bill. The Energy Exchange Credit will remain as a line item on your bill. If the meter is no longer eligible, we will send you a letter explaining the reason for ineligibility. The credit will be removed from your account. You will no longer see the “Energy Exchange Credit” listed on your bill.

11. Q. What happens if I send in the form and the meter is no longer eligible to receive the credit?
A: The credit will be removed from the account. We will send you a letter explaining the reason for ineligibility. We encourage you to review the eligibility guidelines and contact us if you disagree with our determination.

12. Q: Where can I find out more about what types of electric usage are eligible for the credit?
A: The link to the eligibility guidelines published by BPA is posted at the top of this page. You can also contact us for a copy of the guidelines at REP@pse.com or toll-free at 1-855-464-4500.