PSE | Puget Sound Energy | Information for Emergency Responders

Atmospheric River Event Updated Dec 12, 12:00 PM

Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Online outage reporting: pse.com/outage
Outage map: pse.com/outagemap
PSE mobile app: pse.com/app
For general outage information, see: pse.com/advisories
For outage preparedness tips, see: pse.com/storm

Information for emergency responders

PSE provides first responders the support they need to protect the public and themselves during electric and natural gas emergencies. These resources are available to firefighters, police, emergency medical technicians, 911 call centers, public works departments and emergency management agencies.

PSE instructor-led training opportunities

A great way for first responders and training officers to keep current on the latest response tactics and natural gas and electric safety practices.

Training videos

Natural gas safety review video for emergency responders. Watch

Videos and other resources from Aegis Insurance Services for first responders covering basic electric safety and response tactics for emergency situations.

Visit Aegis website

Near-miss bulletins

One-page summaries of incidents where fire fighters and police were nearly injured by natural gas or electricity—and how injuries can be avoided.

Online PSE emergency response training

Videos, interactive graphics, simulations and textbook learning provide a broad representation of natural gas and electric operations and tactical response options.

PSE Energy System Restoration Plan

This 128-page PDF outlines Puget Sound Energy’s philosophy and guidelines for responding to emergencies.

National Pipeline Mapping System

A federal database of maps showing the general location of transmission pipelines.

Visit NPMS website