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Thank you for your patience. We are working to restore power to customers impacted by strong winds overnight and are out in full force. We understand the stress and disruption that power outages can cause. Our crews have been working hard since the weather rolled in, and they will continue to work until all customers are restored. 

When is my power coming back on?

In addition to restoring power, we have teams in the field focused on assessing the extent of damage and what repairs need to be made. As soon as we have estimated restoration times, they will be updated at pse.com/ouagemap. We understand how difficult it is to be without power and want to assure you that our crews will stay in the field until power is restored to every customer. 

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

 

How we keep the gas system safe

Safety is our top priority when it comes to designing, constructing, operating and maintaining our natural gas system. We monitor the system every day of the year, 24 hours a day.


Gas system inspections

We frequently patrol, survey and inspect every foot of our gas mains and services – all the way up to your gas meter – with sensitive instruments. These inspections meet or exceed all regulatory requirements. Neighborhood gas system inspections are conducted by PSE employees and by Hydromax USA.

We ensure our employees or contractors are easy to identify by:

  • PSE identification badges
  • Clothing clearly labeled with the PSE Logo
  • Business cards with contact information
  • Vehicles marked with a PSE logo or dual PSE logo and contractor logo

If you wish to verify the identity of the technician or have questions regarding the process, please call 1-888-577-2788 or email dispatch@hydromaxusa.com.


Safe design and operation

PSE adheres to strict federal and state safety requirements governing the design, construction, and operation of our pipeline system. These regulations require the creation of comprehensive design, material, and construction specifications that are applied any time a new pipeline is built. Once in service, additional programs cover the safety of the pipeline and the public at large. Finally, PSE continually inspects and monitors the integrity of the pipeline system so that appropriate maintenance and replacement projects can occur to ensure the continued safe operation of the system. Please contact publicsafety@pse.com if you’d like more information about these integrity programs. If you’re reporting a gas leak, do not send an email; call our 24-hour customer service number 1-888-225-5773, so that we can dispatch a technician immediately.


Safety presentations and public education

Safety is our top priority. That’s why we offer and regularly provide safety presentations to our employees, emergency responders, contractors and public works departments. We also educate customers and the general public about the importance of safety around natural gas. Submit a request for a safety presentation or for PSE to participate in your event by completing this form. You can also email us at publicsafety@pse.com.

 

Hydromax Survey Technician walking

Hydromax co-branded van