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We're watching the forecast and preparing for strong winds in the West Cascade foothills Tuesday evening through Wednesday morning. This is followed by rainy and breezy conditions across the region on Wednesday, with potentially stronger winds in Island County. 

We’re concerned about the combination of high winds, saturated soils, and trees that still have foliage, which could lead to power outages.

We understand how difficult it is to be without power. If your power goes out, we'll work around the clock to restore it as quickly and safely as possible. 

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first.

  • Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.

  • Always use flashlights instead of candles.

  • Be aware of the dangers of carbon monoxide poisoning:

    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: pse.com/en/pages/generator-safety  
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: pse.com/en/pages/carbon-monoxide

  • Never charge your phone or other devices in a running vehicle with the garage door closed.

  • Make sure that natural gas appliances are maintained and operated according to manufacturer recommendations.

How can we help you?

Warning
In case of emergency call 1-888-225-5773

• Report downed power line or power outage
• Smell natural gas

• Disconnection notice
• Urgent concern or feedback

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Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269