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Thank you for your patience and understanding as we have battled severe weather damage for the last week. We apologize for the delay in restoring power to all of our customers and want our customers to know we are committed to restoring power as quickly and safely as possible.

The majority of customers will be restored by midnight tonight. There are pockets of complex restoration work primarily related to unstable soil, access issues, and flooding that may take longer to restore. Our crews will continue to work around the clock until the last customers are restored.

As we know more, estimated restoration times will be updated on the outage map at pse.com/outagemap.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Information for emergency responders

PSE provides first responders the support they need to protect the public and themselves during electric and natural gas emergencies. These resources are available to firefighters, police, emergency medical technicians, 911 call centers, public works departments and emergency management agencies.

PSE instructor-led training opportunities

A great way for first responders and training officers to keep current on the latest response tactics and natural gas and electric safety practices.

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Training videos

Natural gas safety review video for emergency responders. Watch

Videos and other resources from Aegis Insurance Services for first responders covering basic electric safety and response tactics for emergency situations.

Visit Aegis website

Near-miss bulletins

One-page summaries of incidents where fire fighters and police were nearly injured by natural gas or electricity—and how injuries can be avoided.

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Online PSE emergency response training

Videos, interactive graphics, simulations and textbook learning provide a broad representation of natural gas and electric operations and tactical response options.

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PSE Energy System Restoration Plan

This 128-page PDF outlines Puget Sound Energy’s philosophy and guidelines for responding to emergencies.

Download PDF

National Pipeline Mapping System

A federal database of maps showing the general location of transmission pipelines.

Visit NPMS website