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Friday, Sep. 25, 4:00 p.m.

We understand the stress and disruption that power outages can cause. Crews have been assessing damage and restoring power throughout the day, even as new outages continue to occur.

Today's storm had its greatest impact in Thurston County, where stronger-than-forecast winds and trees with full foliage caused widespread outages. As of this afternoon, approximately 50,000 customers are without power. Crews continue to assess damage, remove hazards and make repairs; efforts include working to restore a transmission outage that impacted three substations. New outages could occur as the weather system moves through our service area.

When will my power be restored? 

We know you need information to make plans. In a storm, it can take at least 24 hours after the weather has passed to provide initial estimated restoration times. Our first step is damage assessment: understanding the extent of damage and determining what repairs are needed. Teams are deployed as soon as conditions are safe, while crews also restore power where repairs can be made immediately.

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts. 

Download the PSE App to track and report outages or visit pse.com/outagemap.


alert 

Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

Have a plan

Keep yourself and your family safe during emergencies resulting from earthquakes, storms, wildfires and other natural disasters that may cause power outages or interruptions of your energy service.

  • Keep emergency food and supplies on hand. Suggested list.
  • Know how to manually open and close electric doors, such as your garage door.
  • Know how to properly shut off your natural gas and electricity if needed.
  • Create and practice an evacuation plan in case you need to leave your home or business.
  • Prepare to assist your neighbors, people with special needs, the elderly and pets.
  • Have a cellular or corded phone (cordless phones will not work during an outage).
  • Identify an out-of-town contact. Long distance calls may be easier to make than local calls. Someone from out of the area may have an easier time relaying a message.
    • Make sure everyone in your family knows the phone number of your out-of-town or emergency contact and that they have a cell phone, change or a pre-paid phone card.
    • Know how to send a text message which may be able to get around network disruptions when a phone call can't get through.
  • Check out resources around you that provide safety training and preparedness tips: