PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Budget payment plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.*

  • Monthly payment based on average annual energy usage.
  • Less fluctuation in your monthly bill.
  • Avoids unplanned high bills during winter heating months.
  • Regular account reviews to reduce chances of a large amount due at the end of the Budget Payment Plan year in June.

To see if you are eligible, please sign in to your account.

If you have a current bill, it will still be due on the regular due date. Bi-monthly customers will still be billed every other month. Payments must be received by 5 p.m. PST on the date due. If you wish to be removed from the Budget Payment Plan, click the "Remove from Plan" button above. If you un-enroll from the budget payment plan, that change will not be reflected until the next invoice is generated.

Customers who enroll in the Budget Payment Plan are not eligible to receive Bill Notifications. If you are enrolled in Bill Notifications, you will be un-enrolled when you set up your Budget Payment Plan.

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budget billing
Budget Payment Plan