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March Windstorm Event

We know being without power is difficult, especially with cold temperatures, and we appreciate your patience. Crews are out in full force working around the clock to make repairs to our electric system as weather has improved, and safe access has been established in most areas. We have also brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. East of the town going up to Stevens Pass is still under high avalanche danger according to NWAC. We plan to patrol the area by helicopter as weather permits to help determine an estimated restoration time for the area. Nine crews are actively working on damage previously discovered.
  • In Greenwater, we have identified many areas of damage on the transmission line that serves the area. Crews’ progress has been hampered due to the closure of Hwy 410 and we are working to safely access the known damage for repairs. We do not yet have an estimated restoration time but will have more information once we are able to complete helicopter patrols. We currently have five crews working in Greenwater to repair accessible damage.
  • In King County, we continue to assess the damage from intense snowfall yesterday and expect most customers will have their power restored by March 15th at 8 p.m.
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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

PSE’s Bill Discount Rate

Our Bill Discount Rate (BDR) program provides you with ongoing help on your monthly energy bill. Depending on your household income and household size, you can save 5% to 45% a month on your bill.

There is one simple application to fill out. In most cases, no proof of income is required to apply. And the application only takes a few minutes to complete online. If you’ve received energy assistance in the past, it’s likely you qualify.

If you have already applied you can view your application status.

See if you're eligible!

Find out if you are within the income guidelines before applying by providing the number of people in your household, your household’s net monthly income (income after taxes and program allowed deductions) and the county where you live.

This is an estimate of program eligibility. PSE does not save or share the information provided. Please apply or enroll to confirm that you qualify.

  • Learn more about our income guidelines

    Eligibility is based on your household’s monthly net income (income after taxes and program allowed deductions), the number of people in your household, and the county you live in. The income guidelines are set at 80% of area median income (AMI) for the county you live in or 200% of the federal poverty level (FPL), whichever is greater.

    What’s Income

    Alimony/Child Support
    Annuities
    Capital gains
    Dividends
    Earned wages/salary
    Foster care payments
    Military pay
    Pensions
    Rental income/Royalties
    Self-employment income (after expenses)
    Social Security
    Social Security Disability (SSDI)
    Student Aid/Scholarships
    Supplemental Security Income (SSI)
    Unemployment

    What’s not income

    Energy Assistance
    Income for people in high school or under 18
    Income tax refunds/credits
    One-time cash gifts
    Reverse mortgage
    Section 8 or housing subsidies
    WIC benefits

    Our income guidelines can be found here. If you have any questions about calculating your income, requirements of the program, or need help applying, email us at billdiscount@pse.com or give us a call at 888-225-5773. We’re here to help.

Additional financial assistance

You may also qualify for additional assistance programs. In fact, by applying for Bill Discount Rate, we will automatically start an application for HELP, our bill assistance program.

Both Bill Discount Rate and HELP provide significant discounts to customers who qualify, based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.

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