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We know how challenging it is to be without power, especially during severe weather conditions. Our crews are working around the clock to restore electricity to affected customers as quickly and safely as possible.

Due to the record flooding in our service area, we are facing significant challenges that may delay power restoration. Flooded roads and equipment locations, landslides blocking access routes, and unstable ground conditions are creating safety risks and access issues for our repair crews. Flooding and landslides may also impact our natural gas infrastructure.

There are approximately 1,700 customers without power in areas that we cannot access. With limited ability to see the damage to our system in these areas, we have removed information on our outage map regarding the Estimated Time of Restoration for these customers until we can assess the damage and start repairs.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Ask An Expert- PSE Can Help!

PSE experts Suzanne Sasville, Sandy Sieg, Amit Singh, Tyler Beairsto and Juan Farias-Torres recently presented on how access PSE Assistance and Community Solar programs.

If you missed the live Ask An Expert event or want to review the information that was presented, see the event recordings here in: English Spanish (en español), Chinese (中国人>) and Vietnamese (Tiếng Việt)

PSE Bill Payment, Assistance Programs:

Income Eligible Weatherization

Efficiency Boost:

Community Solar:

Energy Advisor Team:

Web pse.com/ask-advisor-form
Email: energy.advisor@pse.com
Phone: 1-800-562-1482
8:00 a.m. to 5:00 p.m. Monday - Friday