As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers

Employee Assistance Program

PSE's Employee Assistance Program offers free and confidential counseling services and resources to help PSE employees and their household family members make informed choices about life and work issues. The program also offers on-site critical incident response and training that can be scheduled on-site at PSE. Telephone and web access are available to employees 24 hours a day, seven days a week. Master’s level specialists assist with consultation, crisis intervention, personalized referrals and advocacy. Services include:

  • Legal assistance
  • Mediation services
  • Financial planning assistance
  • Child/parenting support services
  • Adult/elder support services
  • Chronic condition support services
  • Life learning educational support services
  • Management consultation services

More information

The toll-free number is 1-800 358-8515 or for TTD/TTY 1-800-898-1118. Resources are available on the EAP web site For additional information, including the access code to the Web site, please contact Lillie Yates by phone at 425 462-3470, or via e-mail at, or Jenny Haykin at 425-462-3278 or