Puget Sound Energy Primer and Fast Facts about Us

October Windstorm

We understand how difficult it is to be without power and that you need information about when your power is coming back on so you can make plans. We are working around the clock to assess damage and make repairs, and will continue to do so until power is restored to all customers.

Below are estimated restoration times for impacted areas. If you are checking the outage map on pse.com and your outage does not have a specific time for the power to be restored, it’s because our crews in the field need to complete other work before being able to restore your power. As crews are assigned to a repair job, the specific restoration time for that outage will be added to the outage map.

Most Kitsap and King County customers will have power restored by the end of day Monday 10/27. Outages in the North Bend area may extend into Tuesday 10/28.

The majority of customers in Pierce County will have power restored by the end of Tuesday 10/28. Outages in the Cascade foothills could extend into Wednesday 10/29 due to the extent of damage in areas including Prairie Ridge, Victor Falls, and Ponderosa Estates.

Thurston County experienced heavy damage; power will be restored to customers over the coming days, but it will take until Tuesday evening and into early Wednesday 10/29 for that work to finish.

Powering Generations

About Us

For more than 150 years, PSE has proudly fueled the growth of local communities in one of the most innovative regions in the world – we’ve powered generations, for generations. Now, we’re undergoing the most significant transformation in our history as we strive to meet Washington state’s clean energy laws and our customers’ growing energy needs. We’re leading the charge to build a smarter, stronger energy system that will serve our customers with safe and reliable energy for generations to come.

Fast facts*

3,200 + dedicated and highly skilled employees

1.24 million electric and nearly 900,000 natural gas customers

33,763 miles of electric transmission and distribution lines

28,077 miles of natural gas pipeline and service lines

6,000 + MW of clean energy acquired since 2019

*Figures based on year-end 2024 calendar data.

Our service area spans 6,000 sq. miles primarily in the Puget Sound region of Western Washington.

Service area

We’re working hard to meet Washington state’s clean energy goals. Join us as we plan for a cleaner energy future.

Clean energy transition

We know our customers count on us to provide safe and reliable energy 24/7.

Maintaining a reliable energy system

We’re deeply committed to the communities we serve and to this beautiful region we call home.

In the community

Come work with us to shape the future of energy in the Pacific Northwest.

Careers at PSE

If you’re struggling with your energy bill, our bill assistance programs can make a difference.

Latest at PSE

Visit our Newsroom for the latest happenings at PSE, or connect with us on X, Facebook, Instagram, and LinkedIn for real-time information and updates.