PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Integrated space and water heat rebate

For natural gas customers

Receive an $800 rebate from PSE when you either purchase and install or upgrade to a qualifying integrated space- and water-heating system for your home.

Do I qualify?

customer requirements
Customer requirements
  • You must be a current PSE residential natural gas customer
Equipment requirements
Equipment requirements
  • Qualifying integrated space- and water-heating systems must include either:
    • A single-source ENERGY STAR® qualified natural gas tankless water heater with an Energy Factor (EF) rating of 0.91 or higher.
    • A single-source ENERGY STAR® qualified natural gas boiler with an AFUE rating of 95 percent or higher.
  • Either a hydronic/radiant system or a combination of forced-air and hydronic/radiant systems may qualify for this rebate.
  • Your integrated space and water heating system must be your primary heating source AND provide direct domestic hot water to your home.
  • This rebate is only available on new, qualifying equipment
    For a list of qualified tankless water heaters, please visit ENERGY STAR®
    For a list of qualified boilers, please visit ENERGY STAR®
rebates requirements
Rebates requirements
  • Your rebate application must be submitted within 30 days of equipment installation
  • You will need an electronic image of your paid installation invoice or purchase receipt for your installed product(s).
  • You must have an online PSE account to apply online
Integrated space- and water-heating system facts

An integrated space- and water-heating system is an ideal heating system if your home is well-insulated, air-sealed and does not have an especially high space-heating load. With a single appliance both space- and water-heating your home—work usually performed by two separate appliances—systems such as this can have an efficiency rating of over 90 percent for both applications.

ask advisor

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

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