Sign in to your online PSE account and click on "View My Account." Select "My Settings" to update your mailing address, email or phone number. 

Yes, when you call a PSE Energy Advisor they can look up your gas use for the most recent 12 months and calculate the associated pounds of CO2.

Yes, you may cancel at any time. Just contact our Energy Advisors at 1-800-562-1482.

Carbon offsets are created with the destruction or reduction of harmful greenhouse gases emitted from sources such as fossil fuels, animal waste, landfills or industrial gases.

One carbon offset block represents the reduction of greenhouse gases equivalent to one metric ton of carbon dioxide (CO2e).

The carbon offsets for PSE's Carbon Balance Program are sourced from the Cedar Grove aerobic digestion project in Maple Valley, Wash.

Puget Sound Energy purchases carbon offsets through the Bonneville Environmental Foundation (BEF), one of the nation’s leading offset suppliers. PSE works with BEF to make certain that your carbon offset purchase helps fund new renewable energy or other emission reduction projects that would not otherwise happen. BEF is a 501(c)3 nonprofit organization based in Portland, Ore.

For more information, visit b-e-f.org .

Yes. Bonneville Environmental Foundation works with carbon offset projects that have been certified or verified by independent certification/verification organizations.

The carbon offsets from the Cedar Grove Organic Waste Composting project have been verified by Climate Action Reserve.

For more information, visit climateactionreserve.org.

You will be supporting projects that prevent greenhouse gas emissions that wouldn't be financially viable without your help. These projects will offset the emissions caused by your home's natural gas use, so the natural gas used in your home will make no net contribution to climate change.

None. All customer purchases are used to support individual projects, through the purchase of carbon offsets to help educate the public about greenhouse gas reductions, and to administer the program.

Each year, Puget Sound Energy will send you a report on Carbon Balance investments and the resulting carbon offsets.

In most cases, you can sign up your home or business online.

You can also enroll by contacting a PSE Energy Advisor at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m.

Yes! By increasing the amount of power generated from renewable resources you:

• Reduce the region's dependence on fossil fuels

• Help to build or buy a wider range of renewable energy sources in our region

• Raise community awareness about the benefits of renewable energy so that it becomes readily available at a lower cost

• Support the local economy by helping to create green jobs right here in Washington and in the Pacific Northwest

The electricity generated from the renewable resources that you support is put into the Northwest power-supply grid along with electricity from all of our other resources. Much like water or natural gas, it isn't possible to differentiate the sources at the point of delivery.

By choosing Green Power or Solar Choice, you are supporting the environment and helping to increase the proportion of renewable energy that is available to the entire system.

No. Participation in PSE Green Power and Solar Choice is strictly voluntary.

Yes, you may cancel at any time by signing into your PSE account and using our online form.

Don't have a PSE account? Create one or contact a PSE Energy Advisor online or by phone at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m.

Absolutely – we love your enthusiasm! Customers may enroll in both programs by purchasing any number of blocks from either program.

Yes! Both Green Power and Solar Choice are great options for renters or apartment dwellers.

In fact, anyone who pays an electricity bill can sign up for Green Power or Solar Choice.

Thanks for your interest in supporting Pacific Northwest solar in a big way!

We'd be happy to help you do so - just contact a PSE Energy Advisor online or by phone at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m.

Thanks for your interest in supporting a cleaner, greener Pacific Northwest in a big way!

We'd be happy to help you do so - just contact a PSE Energy Advisor online or by phone at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m.

No, the Federal government does not provide a tax deduction for utility voluntary green power programs.

Green Power includes two options for electric customers. Each option supplies safe, clean energy for future generations, while promoting resource diversity and reducing our reliance on fossil fuels.

1. Blocks: Purchase renewable energy in 200 kilowatt-hour (kWh) blocks for a fixed cost of $2 per block per month, with a minimum purchase of $4 per month. Buy as many blocks as you'd like, or match a portion or all your electricity usage to a variety of new renewable resources around the region.

2. Usage: If you elect the usage option, your renewable energy purchase is based on your total monthly usage. The additional cost is $0.01 per kWh, or about $8 - $10 more per month for the average household (using 1,000 kWh/month). The environmental benefit of the renewable energy you purchase is equivalent to not driving approximately 20,212 miles a year (based on the EPA's Green Power Equivalency Calculator).

Customers purchase solar energy in 150 kilowatt-hour (kWh) blocks for a fixed cost of $5 per block per month. You can buy as many blocks as you'd like to match a portion or all your electricity usage to solar resources.

Green Power includes a blend of resource types including wind, solar, low-impact hydro, landfill gas and livestock methane from Washington, Oregon and Idaho, while Solar Choice includes 100% solar electricity from Idaho and Washington.

Green Power costs $0.01/kWh while Solar Choice costs just over $0.033/kWh.

While the price of solar has declined dramatically over the last 10 years, the resource mix in Green Power includes lower cost renewable options like wind energy.

Since PSE's prices are regulated by the state public utility commission, we are required to provide the lowest-cost electricity. The company's least-cost plan for power generation includes renewable energy, such as wind generation.

In fact, PSE owns 773 MW of wind generation at three wind farms: Wild Horse, Hopkins Ridge and Lower Snake River.

Above these levels, PSE customers can propel even more renewable development by enrolling in Green Power or Solar Choice.

We're always looking to support great solar projects in Washington and would love to grow Solar Choice using Washington resources.

If you know of a solar project that would be interested in becoming a program resource, please contact us at renewables@pse.com.

This program is intended to encourage the development of solar energy in the Pacific Northwest and in the state of Washington.

Because installing solar at home isn’t the right option for everyone, PSE offers Solar Choice as another way to match some or all of the power you use with clean solar energy.

The price of solar has been declining in recent years, making this program option more affordable and making solar energy more accessible.

Some accounts are a little too tricky for our online form to handle. If you're trying to enroll at an address where you have active electric service and don't see the address you're looking for, we'd be happy to assist you.

Please contact a PSE Energy Advisor online or by phone at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m.

An easy way to reduce costs is to decrease the amount of energy you use. For example, you could install LED light bulbs in all of your most frequently used light fixtures and reduce your bill. That would also lower your cost for renewable power.

In fact, if you conserve enough energy at the same time you buy clean power through one of these programs, your overall electric bill might not increase at all.

You would benefit and so would the environment!

No. See below for how we use the money from the program.

PSE uses the funds collected from the programs to purchase renewable energy on behalf of program participants, to educate our customers about the programs and to administer the programs.

PSE is required to report annually on both programs to the Washington State Utilities and Transportation Committee (WUTC) and Washington State Department of Community Trade and Economic Development, who in turn present their findings to the Washington State Legislature.

Both programs are certified by Green-e. PSE does not make a profit on either program.

In addition, Green Power is certified by Green-e Energy, the nation's leading voluntary certification program for renewable energy. Green-e Energy audits certified programs annually to ensure that they meet the minimum environmental and consumer protection standards established by the non-profit Center for Resource Solutions.

For more information on Green-e Energy certification requirements, visit green-e.org.

No. While PSE operates renewable energy facilities that produce power which may be sold to other utilities, those facilities are entirely separate from the renewable energy facilities that supply the renewable energy credits to Green Power and Solar Choice.

Funds from both programs are directed to Pacific Northwest renewable energy facilities that supply additional electricity into the grid.

About 36 percent of PSE's energy generation comes from hydropower and 59 percent comes from fossil fuel generation (coal and natural gas).

To learn more, see PSE's power supply profile.

Yes, all across the United States, more than 750 utilities offer similar programs.

There are 16 utilities in the state of Washington that offer voluntary green power programs to their customers. Green power programs vary according to each utility's unique circumstances.

PSE Green Power is consistently ranked as one of the Top 10 Programs in the country by the Department of Energy's National Renewable Energy Laboratory (NREL).