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March Windstorm Event

We understand how difficult it is to be without power, and we appreciate your patience. Crews continued to make steady progress overnight. Small pockets of customers remain without power in King County, Greenwater, and Skykomish. The plan for today is to continue to assess damage in difficult access areas and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. An additional helicopter patrol is scheduled for later in the morning. We expect to have power restored to our Skykomish customers by today, March 15 at 8 p.m.
  • In King County, crews continue to repair damage to the system throughout the morning. We still expect most customers will have their power restored by today, March 15 at 8 p.m.
  • In Greenwater, Highway 410 remains closed and the combination of deep snow and many fallen trees is preventing crews and equipment from accessing damaged electric equipment. Based on current conditions, restoration efforts could go into Monday. Estimated times of restoration will be updated in the PSE outage map as we are able to reassess for any improvement to travel and access during today's early daylight.

Estimated restoration times by region are available at pse.com/alerts. As crews are assigned to a repair job, the specific time for that outage will be added to the outage map.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Our ethics: We do what is right

For over 150 years, PSE has served customers and communities across Washington state. We are committed to providing energy that is cleaner, safer, and more reliable. We understand the foundational role that compliance and ethics plays in this.

While doing our part in the communities we live in and serve, we hold ourselves and our suppliers to strict ethical standards. Our ethics program covers a broad range of topics but can be summarized into one simple sentence: we do what is right. We uphold these standards in our daily tasks, serving with fairness, honesty and decency, leveraging resources such as our Ethics Help Line and Code of Conduct.


Code of Conduct

Our Code of Conduct outlines how we expect all of our employees to conduct business in the spirit of our values: do what’s right, we have each other’s backs and everyone has a voice.

Reporting concerns

We encourage our employees, contractors, customers and members of the public to report any concerns.

Ethics Help-Line:
1-866-236-4PSE (4773)


File online report:
pse.alertline.com

  • Callers may remain anonymous
  • Operated by third-party vendor
  • Individuals will be able to follow-up and provide more information
  • Reports will be reviewed by appropriate officers and the Audit Committee of the Board of Directors for trends and broader issues
  • Available 24 hours a day, 7 days a week
  • Information is reported to PSE and investigated to determine appropriate action
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