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Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Our ethics: We do what is right

For over 150 years, PSE has served customers and communities across Washington state. We are committed to providing energy that is cleaner, safer, and more reliable. We understand the foundational role that compliance and ethics plays in this.

While doing our part in the communities we live in and serve, we hold ourselves and our suppliers to strict ethical standards. Our ethics program covers a broad range of topics but can be summarized into one simple sentence: we do what is right. We uphold these standards in our daily tasks, serving with fairness, honesty and decency, leveraging resources such as our Ethics Help Line and Code of Conduct.


Code of Conduct

Our Code of Conduct outlines how we expect all of our employees to conduct business in the spirit of our values: do what’s right, we have each other’s backs and everyone has a voice.

Reporting concerns

We encourage our employees, contractors, customers and members of the public to report any concerns.

Ethics Help-Line:
1-866-236-4PSE (4773)


File online report:
pse.alertline.com

  • Callers may remain anonymous
  • Operated by third-party vendor
  • Individuals will be able to follow-up and provide more information
  • Reports will be reviewed by appropriate officers and the Audit Committee of the Board of Directors for trends and broader issues
  • Available 24 hours a day, 7 days a week
  • Information is reported to PSE and investigated to determine appropriate action
PSE Workers On The Job


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