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March Windstorm Event

Thank you for your patience while we work around the clock to restore power in the community. Crews are out in full force to make repairs to our electric system. We have brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Intense snowfall today has caused new outages and challenging restoration conditions, including road closures and access issues, in many parts of our service area. Our crews are working through these challenges and will remain at work until every customer is restored. Persistent snowfall is accumulating on trees, leading to repeated branch and tree failures that are blocking established access routes and damaging recently repaired spans of lines. Helicopter patrols remain unavailable because of weather, forcing reliance on foot access where conditions are worsening.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Our ethics: We do what is right

For over 150 years, PSE has served customers and communities across Washington state. We are committed to providing energy that is cleaner, safer, and more reliable. We understand the foundational role that compliance and ethics plays in this.

While doing our part in the communities we live in and serve, we hold ourselves and our suppliers to strict ethical standards. Our ethics program covers a broad range of topics but can be summarized into one simple sentence: we do what is right. We uphold these standards in our daily tasks, serving with fairness, honesty and decency, leveraging resources such as our Ethics Help Line and Code of Conduct.


Code of Conduct

Our Code of Conduct outlines how we expect all of our employees to conduct business in the spirit of our values: do what’s right, we have each other’s backs and everyone has a voice.

Reporting concerns

We encourage our employees, contractors, customers and members of the public to report any concerns.

Ethics Help-Line:
1-866-236-4PSE (4773)


File online report:
pse.alertline.com

  • Callers may remain anonymous
  • Operated by third-party vendor
  • Individuals will be able to follow-up and provide more information
  • Reports will be reviewed by appropriate officers and the Audit Committee of the Board of Directors for trends and broader issues
  • Available 24 hours a day, 7 days a week
  • Information is reported to PSE and investigated to determine appropriate action
PSE Workers On The Job


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