PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

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PSE Covid-19 Response
 

We offer voluntary renewable energy programs designed to keep sustainability within reach. Each is a way to reduce the carbon footprint of your home and make use of the Pacific Northwest's abundant clean power resources.

Select a program below to learn more. You'll be able to sign up on the next page.

For electric customers
solar power
Solar Choice
Bring 100% sunshine home. Solar Choice matches your electricity use with solar power generated in the Pacific Northwest.
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Green power
Green Power
Green your electricity by matching your usage with a blend of renewables. All clean. Primarily generated in the Pacific Northwest.
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Customer Connected Solar

Generate energy at home. Everything you need to know if you have or are thinking about installing solar or another renewable energy system.

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For gas customers
renewables carbon balance
Carbon Balance
Neutralize your natural gas usage by purchasing carbon offsets from local resources.
Learn more
Ask Advisor
ASK AN ENERGY ADVISOR

Have questions about PSE’s green options, including energy efficiency tips and rebates, electric cars and other renewable energy options? We’re here to help.

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