Contact us form
Do not use this form if you:
- Smell natural gas
- Are reporting a downed power line or power outage
- Are reporting any type of emergency
- If you've received a disconnection notice
Instead call 1-888-225-5773
As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.
With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.
We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.
- We will not be disconnecting customers for non-payment during this time.
- We will work with our customers on options such as payment plans and choosing a new bill due date.
- We have an energy assistance portal to facilitate access to funds available to income qualified customers.
- We will not be disconnecting customers for non-payment during this time.
- We will work with our customers on options such as payment plans and choosing a new bill due date.