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Step 3 - Additional information
Date of payment
Cancel your bill pay
Start service at new location
Stop service at old location
Update your forwarding address
Customer must contact their financial institution to report the fraudulent payment
We recommend you report the scam call to the FTC and the Washington Attorney General.
Call centers are open M-F 10 a.m. to 3 p.m.
Date of bill in question
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Report downed power line or power outage
Smell natural gas
Urgent concern or feedback