Bill payment and weatherization assistance for income-eligible customers
Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter. The HELP Program, and Weatherization Assistance Program are administered by local agencies in partnership with PSE.
The PSE HELP (Home Energy Lifeline Program) Program provides qualified customers with additional bill-payment assistance beyond that offered by the federal LIHEAP program.
The PSE Weatherization Assistance Program provides free weatherization assistance to qualified customers to help reduce energy use and lower bills. This includes free upgrades to your home such as insulation, sealing air leaks, lighting and refrigerator replacements.
LIHEAP program
The federal Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance to eligible low-income households to help pay their winter heating bills.
READ MOREQualified customers
Eligibility for PSE HELP and weatherization programs
If your net monthly income does not exceed the limits listed in the table below, you may qualify for the PSE HELP and LIHEAP programs. If you qualify, contact your local agency for help paying your energy bill.|
Number of Persons in Household |
PSE HELP |
Federal LIHEAP |
PSE Weatherization Assistance |
|
1 |
$1,518 |
$1,265 |
$2,289 |
|
2 |
$2,058 |
$1,715 |
$2,994 |
|
3 |
$2,598 |
$2,165 |
$3,698 |
|
4 |
$3,138 |
$2,615 |
$4,403 |
|
5 |
$3,678 |
$3,065 |
$5,107 |
|
6 |
$4,218 |
$3,515 |
$5,811 |
|
7 |
$4,758 |
$3,965 |
$5,943 |
|
8 |
$5,298 |
$4,415 |
$6,075 |
|
9 |
$5,838 |
$4,865 |
$6,208 |
|
10 |
$6,378 |
$5,315 |
$6,340 |
* After taxes and other authorized deductions. Other conditions apply. If your situation is different, please call.
Local agencies
Contact one of the following agencies listed below for help paying your energy bill.
|
Agency name |
Phone |
Services |
|
|
Island County |
|||
|
360-679-6577 |
HELP |
||
|
King County |
|||
|
Multi-Service Center (for South King) |
253-517-2263 |
HELP |
|
|
Hopelink (for North and East King) hopelink.org/energy |
425-658-2592 |
HELP |
|
|
The Byrd Barr Place (Seattle residents) |
206-486-6828 |
HELP |
|
|
Seattle Office of Housing (Seattle residents) |
206-684-0244 |
Weatherization |
|
|
206-214-1240 |
Weatherization |
||
|
Kitsap County |
|||
|
360-479-1507 |
HELP |
||
|
Kittitas County |
|||
|
509-925-1448 |
HELP |
||
|
Lewis County |
|||
|
Community Action Council of Lewis, Mason and Thurston counties |
360-736-1800 ext. 4100 |
HELP |
|
|
|
360-438-1100 ext. 2100 |
Weatherization |
|
|
Pierce County |
|||
|
1-855-798-4328 |
HELP |
||
|
|
253-798-4400 ext. 3 |
Weatherization |
|
|
253-572-5557 |
HELP |
||
|
Skagit County |
|||
|
Community Action of Skagit County |
360-428-1011 |
HELP |
|
|
Housing Authority of Skagit County |
360-757-6509 |
Weatherization |
|
|
Snohomish County |
|||
|
425-388-3880 |
HELP |
||
|
Thurston County |
|||
|
Community Action Council of Lewis, Mason and Thurston counties |
360-438-1100 ext. 1144 |
HELP |
|
|
360-438-1100 ext. 2100 |
Weatherization |
||
|
Whatcom County |
|||
|
360-255-2192 |
HELP |
||
Salvation Army Warm Home Fund
Help those in need with short-term bill payment assistance to PSE customers facing financial difficulties. Administered by The Salvation Army, the fund includes voluntary contributions from PSE's customers, employees and investors. To donate to the Warm Home Fund, include a little extra in your next PSE bill payment; just specify the amount on your online payment page or payment stub.
DONATE NOW