PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Energy Imbalance Market

Puget Sound Energy announced March 5, 2015, that it will participate in an Energy Imbalance Market (EIM) operated by the California Independent System Operator (ISO) effective Oct. 1, 2016.

Information for transmission customers and stakeholders


Puget Sound Energy will initiate a stakeholder process for its transmission customers and other stakeholders relating to the Energy Imbalance Market. As it's initiated, announcements for stakeholder sessions and other key dates for Puget Sound Energy's stakeholder process can be found on the OASIS website: http://www.oatioasis.com/psei/

Additional information regarding the EIM can be found on the California ISO website: http://www.caiso.com/informed/Pages/StakeholderProcesses/EnergyImbalanceMarket.aspx

 

eim map