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Thank you for your patience. We are working to restore power to customers impacted by strong winds overnight and are out in full force. We understand the stress and disruption that power outages can cause. Our crews have been working hard since the weather rolled in, and they will continue to work until all customers are restored. 

When is my power coming back on?

In addition to restoring power, we have teams in the field focused on assessing the extent of damage and what repairs need to be made. As soon as we have estimated restoration times, they will be updated at pse.com/ouagemap. We understand how difficult it is to be without power and want to assure you that our crews will stay in the field until power is restored to every customer. 

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

 

PSE customer alert:

Be aware of scams targeting utility consumers

PSE wants you to be aware of scammers and con artists who target utility consumers across the country by posing as utility representatives and demanding immediate payment of an “overdue” bill to avoid disconnection of your energy service.

What to know about scams:

  • We never ask or require you to purchase a prepaid debit card or pay via cash apps to avoid disconnection, even if you have a delinquent account.
  • You’ll receive several communications related to bill payment before any service disruption.
  • Our secure online payment portal is available only through pse.com or through the MyPSE app.

Recent scams include:

  • Scammers calling customers stating they have an overpayment, but need bank information to issue a refund. PSE will not ask for your bank information. Any refund will be credited to your account.
  • Scammers going door-to-door offering to restore power for a fee, or asking if your power is out. This is NOT something PSE workers would do.
  • Phone calls using “spoofing technology” that displays Puget Sound Energy’s name and phone number when they call to threaten disconnection of service—usually within 30 minutes—if immediate payment is not made with a prepaid debit or money card.
  • A caller, falsely claiming to be from Puget Sound Energy, leaves a message to call back a number, usually an unfamiliar 1-800 or area code number.

Protect yourself

Contact us and local authorities if you suspect or experience fraudulent activity.

PSE encourages customers to report scams and suspicious communications to the U.S. Federal Trade Commission and/or the Washington AG’s Office.

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