PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Visit Snoqualmie Falls Hydroelectric Museum and Park

PSE’s historic Carpenter Shop and Train Depot, which chronicle Charles H. Baker’s 1898-1899 development of the world’s first underground power station, house the hydroelectric museum’s exhibits.


The 12-acre Snoqualmie Falls Park contains picnic areas, restrooms, education kiosks and signs, and cliffside observation areas for viewing Snoqualmie Falls.

The lower park area offers a trail through forested wildlife habitat, a kayak and canoe launching area, historic interpretive displays and a riverside boardwalk and observation platform for viewing Snoqualmie Falls. Parking in the main park area accommodates tour buses and approximately 450 cars. The parking lot in the lower park has three bus stalls and space for 41 cars.

Please be advised that the Snoqualmie Falls Park gift shop parking area, between the main and lower parking areas is now “pay to park.” View this map for more information. Also, there is an Overflow Lot off of Snoqualmie Parkway at Railroad Avenue, which can accommodate an estimated 150 vehicles.

The energy project's Snoqualmie Falls Park and its trails are open for day use year-round. The park is one of the region's most-visited tourist destinations. Map It

Puget Sound Energy's Snoqualmie Falls Hydroelectric Project, built in the late 1890s about 30 miles east of Seattle, is one of the Pacific Northwest's oldest hydropower facilities and home to the world's first hydroelectric plant built completely underground.

Visitor Information for Snoqualmie Falls Hydroelectric Museum

Open May 27 through Labor Day

Days and Hours: Wed - Sun 10 a.m. - 5 p.m. (open Labor Day, closed Memorial Day and Fourth of July)

Address: SE 69th Place, Snoqualmie, Wash 98065 Map It

Parking: Parking for the museum is limited. Park in the museum parking lot and follow the striped pedestrian path to the museum. ADA parking is available next to the museum.

For more information: 425-831-4445

Snoqualmie Falls Lower Boardwalk Closure:

The walkway to the lower observation deck at Snoqualmie Falls will be closed during the off-season for an in-depth inspection. Safety is a priority for Puget Sound Energy, and recent indications are that the boardwalk is in need of replacement or extensive repair.

Maintaining a wood structure in this damp location has presented some unique challenges. We know this will be inconvenient for our visitors, but we thank you for your patience. The upper observation deck remains open for our visitors to enjoy.



Watch the video below for a virtual tour of the historic Snoqualmie Falls Hydroelectric Project.

YouTube Video