PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE offers ways to reduce your carbon footprint this Earth Month

BELLEVUE, Wash. (4/18/2018) As people throughout the region and all over the world celebrate Earth Month, Puget Sound Energy wants to help customers reduce their carbon footprint.

“Creating pathways to allow our customers to participate in green energy and reduce their carbon footprint is a commitment year-round,” said PSE Director of Customer Energy Management & Renewables Bob Stolarski. “There are many low-cost ways to make your home and lifestyle green this month and every month.”

PSE recommends three easy ways to participate in Earth Month:

  1. Replace inefficient light bulbs with LEDs. Switching to LEDs may seem like a small change, but they can make a big impact both for your home and the environment. Compared to CFLs or incandescent bulbs, LEDs provide higher quality lighting, have a longer lifespan, and contain zero toxic elements. Look for everyday instant discounts and special offers on LEDs at participating retail stores.
  2. Recycle your fridge responsibly. Proper fridge disposal reduces greenhouse gas emissions and saves more than 120 pounds of recyclable steel from the landfill. From now until the end of May, PSE will take the hassle out of the haul-away and give you $50 to pick up and recycle your old model, plain and simple. For a limited time, upgrade to a new Whirlpool ENERGY STAR® certified refrigerator, and PSE will also give you a $50 rebate.
  3. Doable renewable. You don’t have to install solar panels to participate in green energy. For as little as four dollars – or the price of your morning latte – added to your monthly bill, you can match part of your electricity usage with locally sourced, renewable energy.

PSE will also be doing its part this Earth Month by handing out thousands of seeds and seedlings throughout its service area. Check out one of these events near you!

  • UW Bothell/Cascadia Sustainability Fair, April 19
  • Duvall Earth and Arbor Day Festival, April 21
  • Vashon Island Earth Day Festival, April 21
  • Skagit Fisheries Enhancement Group Earth Day, April 21
  • Bainbridge Island Climate Education Event, April 21
  • Olympia Home Show, April 21-22
  • Northwest Small Business Conference, April 24

Earlier this month, PSE provided 800 free trees to customers through the Energy-Saving Trees, an Arbor Day Foundation program that helps conserve energy and reduce energy bills through strategic tree planting. Over the next 20 years, these trees are expected to save more than 222,000 kWh of energy and more than 1.6 million gallons of storm water runoff.

To learn more about PSE’s commitment to creating a better energy future, head to