PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

About efficiency

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Puget Sound Energy provides a variety of services and incentives to help our customers save energy and money. No other Northwest utility has helped its customers save more energy than PSE. Our energy-efficiency programs have helped PSE customers conserve nearly 5 billion kilowatt-hours of electricity and almost 50 million therms of natural gas.

But we're not done. Our customers' energy needs are growing. And one of the best, most cost-effective ways to meet their needs is to invest in programs that help people use energy as efficiently as possible—to get more with less. So, in consultation with our regulators, environmental groups, customers and other stakeholders, we're building on our energy efficiency heritage and expanding our conservation services. Over the next two decades, we see the potential to help our customers save another 440 average-megawatts of electricity and 70 million therms of natural gas.

Our conservation programs run the gamut, from rebates for homeowners on energy-efficient furnaces and appliances, to engineering consultation for commercial and industrial projects, to tailored grants for retrofits and upgrades in energy-intensive buildings.

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To view our current and historical plans, filter the rate list by "Conservation."
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Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

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Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.